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Community Manager
Conifer Realty
Manages all aspects of a property, overseeing staff, residents, finances, and compliance.
14d ago
$70,000 - $75,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Rochester, NY
Onsite
Company Size
400 Employees
Service Specialisms
Real Estate Development
Construction
Property Management
Asset Ownership
Marketing
Legal Services
Finance
Accounting
Sector Specialisms
Affordable Housing
Multifamily Residential
Property Management
Real Estate Development
Construction
Housing Rehabilitation
Role
What you would be doing
occupancy management
lease processing
budget management
maintenance coordination
vendor contracts
customer service
- Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely.
- Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of Regional Managers and VPs.
- Immediately report accidents and emergency situations to Risk Management and Regional Manager. Complete and submit the proper incident reports.
- Make bank deposits daily and/or as required.
- In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance.
- Ensure that community is maintained to Conifer standards.
- Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures.
- Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
- Follow and enforce all Conifer policies and procedures.
- Inspect Community and apartments in accordance with Conifer policy.
- Collect rents and handle delinquent accounts in a timely and efficient manner.
- Assist in development of annual budget and work within the approved budget. Seek Regional Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required.
- Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents.
- In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action.
- May be required to assist at other Conifer locations as needed.
- Ensure complete implementation and compliance with all housing program requirements and directives as appropriate.
- In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures.
- Process all accounts payable timely and in accordance with budget and Conifer procedures.
- Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with Regional Manager approval where appropriate.
- Maintain clean resident and subsidy ledgers.
- Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed.
- Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns.
- Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms.
What you bring
msoffice
yardi
accounting
compliance
spanish
supervision
- Flexibility – able to prioritize projects and adapt work projects quickly when needed.
- Preferred: Must be fluent Spanish.
- Associates Degree in Business or some college desired; Bachelors’ degree a plus.
- Minimum High School degree/GED equivalent required.
- Tax Credit Specialist (TCS)
- Certified Occupancy Specialist (COS)
- Certifications Preferred or willing to obtain:
- Reliable transportation and valid drivers’ license needed.
- Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives
- Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing.
- Excellent interpersonal and customer service skills.
- Ability to exercise good business professionalism and business judgment at all times.
- Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred.
- Demonstrated prior customer service or sales experience a plus.
- Demonstrated experience in solving resident, personnel, vendor and financial problems.
- Strong organizational, time management, and multi-tasking skills to meet required deadlines.
- Able to work both independently and a team.
- Demonstrated excellent written/oral communication skills.
- Physical attendance at assigned work location during scheduled hours is essential.
- Collaborative, friendly to effectively handle issues as they arise.
- Minimum 1+ years team supervision experience including training and performance management skills.
- Resourceful; effective problem-solving skills.
- Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications.
- Yardi Voyager experience desired or other accounting or housing software programs a plus.
- Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred.
- S.T.A.R. Training
- Flexibility to travel for training, meetings, conferences, as scheduled.
- LIHTC (Low Income Housing Tax Credit)
- F.I.G.H.T. Village Apartments located at 186 Ward Street Rochester, NY 14605.
- 40 Hours per Week
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
12,000
Housing Units Completed
Over 12,000 units of housing completed, contributing to local economies.
- Founded with a vision to provide high-quality, affordable housing and mixed-use developments.
- Develops, finances, owns, and operates residential and commercial properties across the country.
- A key player in urban revitalization and the creation of sustainable, vibrant communities.
- Experienced in multifamily housing projects, with a focus on enhancing community living.
- Specializes in tax-credit financing, bringing innovative funding solutions to housing projects.
- Continues to grow through strategic partnerships and a commitment to long-term property management.
Over 21,000 affordable housing apartments
Developed across the US
The company has developed over 21,000 affordable housing apartments in multi-family communities nationwide.
More than 300 communities
Nationwide presence
The company has created affordable housing across over 300 residential communities in various regions.
50 years in business
Longstanding commitment
The company has been dedicated to affordable housing for 50 years, building a strong reputation in the industry.
Over 21,000 affordable housing apartments
Nationwide impact
The company has developed over 21,000 affordable housing apartments across more than 300 residential communities.
- At the heart of success is a passion for helping people succeed.
- A critical sense of responsibility to help all people, no matter their circumstance, to have a place where they feel respected, connected, comfortable, and confident – a place they can call home.
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