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Baker Hughes

Service Delivery Co-Ordinator - Upper Completions

Company logo
Baker Hughes
Provides innovative solutions for energy, industrial, and infrastructure sectors globally.
Coordinating job activities across teams to ensure service delivery in line with customer expectations and contract terms for Upper Completions in Oilfield Services
22d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Aberdeen, Scotland, United Kingdom
Office Full-Time
Company Size
68,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Construction services
Technical Services
Design
Sector Specialisms
Energy
Industrial
Subsea
Pipeline
Turbomachinery
Process
Infrastructure
Maintenance
Role
What you would be doing
process management
job coordination
contract management
resource scheduling
safety management
client management
  • Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
  • Coordinating and monitoring all job activities as outlined in Manage the Job Cycle across organisational boundaries.
  • Ensuring the assigned contracts/quotes are fully understood and capitalised upon.
  • Being responsible for scheduling and dispatching of resources in line with job requirements.
  • Protecting the Health and Safety of our personnel and the environment.
  • Managing in-house contact for client job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
  • Prompting escalation of issues which impact service delivery, ensuring invoices are in line with contracts/quotes, eliminating revenue leakage and timely collection of cash.
What you bring
communication
bachelor's
upper completions
moc
problem solving
offshore
  • Be able to demonstrate excellent communication skills and the ability to work well in a team.
  • Have a Bachelor’s degree in Engineering or similar or have significant relevant hands-on Upper Completions experience.
  • Have significant experience within Upper Completions.
  • Being familiar with the assigned client’s process for MOC / escalation, ensuring the proper process is followed when there is risk of not achieving client objectives.
  • Be an experienced problem solver, with a methodical approach to solving complex customer issues.
  • Have previous offshore experience in Upper Completions.
  • Have proven experience within Service Delivery or Coordination in Upper Completions.
Benefits
  • One of our core values as a business is collaboration and, as such, whilst flexible work options are available, we believe there is a great benefit of having our teams co-located in one of our many offices across the UK.
  • Comprehensive private medical care options
  • Contemporary work-life balance policies and wellbeing activities
  • Additional elected or voluntary benefits
  • Tailored financial programs
  • Safety net of life insurance and disability programs
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • health and safety clearance
Company
Overview
1907-founded
Year Established
The company has over a century of experience in the energy and industrial sectors.
120+ Countries
Global Presence
Operates across a wide range of industries and regions worldwide.
  • Specializing in oil and gas exploration, drilling, and production, the company has a history of pioneering new technologies.
  • Notable for innovations like the world's first automated drilling system, the company has been at the forefront of optimizing energy operations.
  • The company is integral to major global projects, from large-scale energy exploration to developing critical infrastructure.
  • Has built a reputation for solving complex challenges, with a focus on safety, efficiency, and sustainability.
  • In recent years, the company has expanded its portfolio to include digital solutions, automation, and advanced analytics.
  • Has contributed significantly to global energy transitions, developing cutting-edge solutions for energy efficiency and sustainability.
Culture + Values
  • Act with integrity, responsibility and compliance every day
  • People First, Energy Forward
  • Eight Behaviors – aligning core values to HOW we work
  • Empower employees to drive sustainable practices
  • Promote leadership & professional development through initiatives like career weeks and individual development plans
Environment + Sustainability
29.3% Reduction
Emissions Reduction
Absolute reduction in scope 1 and 2 emissions compared to 2019 baseline.
50% Target
Emissions Target
Interim emissions reduction target of 50% by 2030, building toward net-zero by 2050.
34.2% Share
Renewable Electricity
Increase in renewable/zero-carbon electricity share of total site electricity since 2019.
$0.8B Orders
Low-Carbon Solutions
Revenue from orders in new energy portfolio, including carbon capture, hydrogen, and geothermal technologies.
  • Renewable/zero-carbon electricity used at ~12% of global sites (88 locations).
  • 13.8% reduction in total waste since 2022.
  • 51.5% reduction in hazardous waste since 2022.
  • Recycling rate increased from 25.5% (2022) to 32.6% (2024).
  • 16.5% reduction in total water withdrawal since 2022.
  • 43.1% reduction in chemical spills since 2022.
  • 100% of sites assessed for biodiversity risks; 199 near protected areas.
  • 560 emissions life-cycle assessments in 2024; total nearly 1,000 LCAs.
Inclusion & Diversity
150+ Nationalities
Global Workforce Diversity
The company employs individuals from over 150 different nationalities, reflecting a highly global team.
79% Non-US Employees
Geographic Distribution
Nearly 80% of the workforce is located outside the United States, emphasizing global reach.
14.2% Women in STEM
Gender Representation in Key Roles
Women make up 14.2% of employees in science, technology, engineering, and mathematics roles.
38.3% People-of-Color in US
US Diversity Metrics
People of color represent 38.3% of the US workforce, showing progress toward equity.
  • Women representation increased 0.4 pp year-over-year to 19.5%
  • Inclusion index scored 70.0%; culture index 66.0%
  • Total attrition reduced from 12.0% to 10.2%; voluntary attrition from 8.6% to 7.0%
  • ~10,000 external hires; 22.9% women
  • Average 22 hours of learning per employee
  • 1,252 completions of new sustainability modules; 32 live inclusive-leadership sessions
  • 68.4% of employees received performance/career-development reviews
  • 15.5% of employees in ERGs (+12.2% YoY)
  • $410 million spent with diverse suppliers and small businesses
  • Global Parental Leave: minimum 18 weeks at full base pay for primary parent, gender-neutral
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