Workplace Experience Ambassador

Description

• Build and maintain Standard Operating Procedures
• Create a fun and impactful client engagement strategy
• Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership with a focus on improving culture and employee engagement.
• Develop client support/feedback initiatives e.g. FAQ
• Build a community of ambassadors to deliver soft services that are authentic, caring, and able to provide timely services
• Champion monthly meetings with stakeholders to enhance relationships
• Develop and manage the vendor network
• Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Develop an event planning process that is simple to adopt and implement
• Engage with all guests, employees, and key stakeholders
• Share regular event and celebrations content through client’s internal monitors, blog posts, newsletters and other communication channels.
• Create, manage JLL profile within the client account
• Adopt innovative communication strategies
• Liaison with JLL team and client on soft service delivery
• Formulate a monthly calendar of events and implementation plan
• Providing outstanding customer service and organize memorable events that exceeds client expectations
• Assist in the coordination of event orders with client, team and vendors
• Work with relevant parties on space management through data analytics

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance