Implement security operations and ensure adherence to established security policies, standards, and compliance requirements
Own all IT operations and service delivery, ensuring predictable, stable, and secure technology operations aligned with business priorities
Partner with Legal, Risk, Internal Audit, and Compliance to execute regulatory requirements, privacy standards, and data protection norms
Oversee enterprise systems administration across diverse technology platforms including SaaS applications and integrated business platforms
Own vendor ecosystem operations including contract execution, renewals, performance accountability, and SLA management
Champion security culture and awareness across all teams through training and operational enforcement
Lead delivery management for IT teams in Pune, including project coordination, implementation oversight, change management, and user adoption strategies
Execute administration and operations of enterprise systems including CRM (Salesforce), ERP (NetSuite), and marketing automation platforms (HubSpot)
Drive continuous improvement initiatives through regular retrospectives, process optimization, and implementation of lessons learned across all technology service areas
Partner with business operations to execute automation projects as directed by strategic roadmap
Deliver comprehensive ITIL implementation across the organization including change management, configuration management, release management, incident management, and service level management
Execute IT service management strategy, driving operational excellence and continuous improvement
Execute delivery frameworks using Agile principles combined with ITIL processes to ensure projects are delivered on time with comprehensive change enablement
Drive system adoption through comprehensive training programs and best practice workshops ensuring successful platform utilization and business impact
Drive execution of cybersecurity controls, monitoring, and incident response as defined by the security strategy
Embed customer-centric, service-oriented mindsets across technical teams, aligning all initiatives with measurable business outcomes
Requirements
itil expert
salesforce
hubspot
agile
pmp
12+ years
Proven execution leadership with ability to translate strategic direction into operational results while partnering effectively with senior leadership
Change management and organizational development experience including large-scale technology adoption initiatives and training program development
Customer-obsessed mindset with experience delivering technology solutions that prioritize user experience, adoption success, and measurable business outcomes
Relevant ITIL certifications required (ITIL Foundation minimum, ITIL Expert/Master preferred)
Experience with enterprise systems including CRM platforms (Salesforce), ERP systems (NetSuite), and marketing automation tools (HubSpot)
Energy efficiency, sustainability, or clean energy industry experience with understanding of industry-specific technology requirements and business processes
Automation implementation experience including intelligent monitoring tools, automated processes, and service management solutions
Deep expertise in ITIL v4 methodologies including comprehensive understanding of service management, change management, configuration management, release management, and incident management with proven implementation experience
Additional certifications in Agile methodologies, project management (PMP), or cloud platforms preferred
Exceptional English communication and influence skills with demonstrated ability to communicate complex technical concepts to diverse audiences and build collaborative partnerships across cultural boundaries
Strong coaching and mentoring capabilities with proven experience developing technical talent and building operational capabilities in distributed team environments
Bachelor's degree in Information Technology, Computer Science, Engineering, or related technical field; Master's degree or MBA preferred
Business process improvement experience including process optimization, lean methodologies, and operational excellence initiatives
Demonstrated Agile methodology expertise including iterative delivery, stakeholder collaboration, cross-functional team leadership, and continuous improvement practices
Minimum of 12+ years of progressive IT leadership experience with at least 8 years in team management and multi-national team leadership roles
Advanced degree in Information Technology, Business Administration, MBA, or professional certifications including ITIL Expert/Master, PMP, Agile/Scrum certifications, or cloud platform certifications
Minimum of 12+ years of progressive IT leadership experience including systems administration, team management, and multi-national team leadership with proven track record of driving operational excellence
Benefits
Flexibility & Time Off: Enjoy generous paid time off, a hybrid work model, and family-first policies including paid parental leave.
Elevate employee system literacy through consistent education, playbooks, and enablement programs
Growing Ahead: We offer continuous growth and learning programs for upscaling, continuous growth. This includes – curated learning modules, online programs, certifications and cross-functional opportunities. 2 in every 5 roles on an average are filled through internal talent — a reflection of our strong culture of growing from within.
Redaptive Extras: Snack-stocked pantries, creative workspaces, and fun office events to collaborate and unwind.
Live Well: Comprehensive health insurance for you and your family, access to wellness apps, second medical opinions, and an Employee Assistance Program for mental wellbeing.
Financial Wellbeing: Competitive pay, bonuses, and equity participation that reward your contribution and commitment.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded to help organizations maximize energy savings and improve operational efficiency.
Leverages cutting-edge technology and analytics to implement energy-efficient solutions.
Focuses on creating tailored energy management strategies across diverse sectors.
Works with large enterprises, helping them reduce carbon footprints and operational costs.
Key projects include building energy optimizations, real-time monitoring systems, and retrofitting facilities.
Offers expertise in the deployment of energy management systems, and large-scale energy audits.
Utilizes a performance-based approach, where savings generated fund improvements over time.
Redaptive's solutions span energy-efficient lighting, HVAC systems, building automation, and more.
The company has a global presence, collaborating with key clients in commercial, industrial, and utility sectors.
Culture + Values
N/A – Redaptive does not publicly list official culture statements or values on their site or LinkedIn.
Environment + Sustainability
2.3M Metric Tons
CO₂ Emissions Reduction
Achieved cumulative reductions of 2.3 million metric tons of CO₂ through energy efficiency projects.
$400M Savings
Energy Cost Reductions
Generated $400 million in energy savings for clients through innovative Energy-as-a-Service solutions.
100M Equity Raise
Cleantech Investment
Secured $100 million in equity funding in October 2024 to accelerate net-zero initiatives.
150K Machines Monitored
Energy Efficiency Scale
Operates a network monitoring 150,000 machines and 3,000 buildings for energy optimization.
Recognized as a Global Cleantech 100 company in 2022 for advancing emissions reductions toward net zero.
Supports clients in achieving carbon neutrality through long-term Energy-as-a-Service contracts (5–15 years).
Institutional clients, including the Institute for Advanced Study, have realized annual reductions of 3,200 t CO₂, 2.83 M kWh, and 226k therms via advanced energy systems.
Inclusion & Diversity
No publicly available DEI strategy or outcomes; gender or diversity statistics are not published.