Operates across the UK, with recent expansion into Yorkshire and the North East.
Partners with major construction firms to supply fully vetted, trained staff for temporary and permanent roles.
Typical projects include site managers, estimators, quantity surveyors, SHEQ managers, and traffic marshals.
Blends professional and on-site staffing, covering both white- and blue-collar roles.
A social enterprise certified by SEUK and aligned with the Greater Manchester Good Employment Charter.
About the client
About the client
Information not given or found
Role
Description
subcontractor management
client reporting
process automation
cost control
operational oversight
h&s monitoring
The Operations Manager acts as the second-in-command to the Operations Director, taking ownership of day-to-day operational delivery across all business sectors.
Monitor subcontractor performance in relation to quality, delivery, and safety.
Ensure timely and accurate client reporting (weekly and monthly).
Support the delivery of construction excellence and high levels of client satisfaction
Ensure consistent communication, expectation management, and service delivery.
Improve, embed, and document operational processes and reporting frameworks.
Champion strong H&S performance and KPI monitoring, including digital reporting tools such as Notify.
Ensure compliance with QMS (ISO 9001) and relevant construction legislation.
Maintain oversight of project programmes, key milestones, and delivery progress.
Mentor and support the development of junior leaders.
Promote accountability, ownership, and high performance across teams.
Oversee day-to-day operations across multiple divisions.
Support the rollout of automation initiatives and Microsoft 365 optimisation.
Work closely with QS teams on variations, valuations, and cost control.
Ensure processes, systems, and reporting operate to a scalable, professional standard
Report operational performance and areas of concern to the Operations Director.
Serve as an escalation point for operational issues and project challenges.
Drive operational consistency, compliance, and efficiency
Strengthen oversight and performance across all project streams
Build and maintain strong professional relationships with Tier 1 clients.
Contribute to creating a structured, scalable, and self-sufficient operations function.
Attend client meetings, progress reviews, and commercial discussions.
Coordinate between QS, procurement, H&S, commercial, and delivery functions.
Support margin protection and maintain awareness of project cashflow.
Reduce the daily operational burden on the Operations Director
Lead and support Contracts Managers, Site Managers, and project teams.
Identify potential risks early and implement corrective or preventative actions.
Requirements
5+ years
smsts
cscs
iso
leadership
digital tools
5+ years’ experience in construction operations or senior project management
Ability to implement systems, processes, and digital tools
Proven track record working with Tier 1 contractors or similar organisations
SMSTS, CSCS, First Aid (preferred)
Experience in construction operations across multi-trade environments
Experience managing multiple workstreams or divisions
Strong leadership and people management skills
Knowledge of UK compliance, H&S legislation, and RAMS
Understanding of QMS, ISO standards, and digital reporting tools
Experience in fit-out, MEP, passive fire, or social housing (advantageous)
Commercial awareness with understanding of cost, risk, and margin control
Calm and effective under pressure, capable of multi-tasking
Excellent communication and organisational abilities