Logistics Administrator

Description

• Booking goods out via haulage booking portals and IFS, including printing delivery notes, manifests and labels.
• Liaising with other departments to ensure products are delivered to meet customers program and requirements to give customer satisfaction.
• Ensuring compliance with customer Logistic plans including completion and submission of booking forms as required.
• Prior to dispatching goods ensuring they have Accounts sign off.
• Weekly transport report to ascertain delivery requirements for the following week.
• Taking incoming telephone calls for post-sale queries.
• Providing interdepartmental cover as required.
• Updating and maintaining data on IFS and systems as required.
• Liaising with Sales Estimators / Engineers regarding information relevant to their key accounts.
• Selecting the most appropriate haulage company to deliver goods taking into consideration current contracts and selecting the most cost-effective solution whilst providing the required service to the customer.
• Ensuring delivery paperwork is distributed to departments prior to collation as required.
• Ensuring delivery paperwork is collated and passed to Accounts for invoicing.
• Liaising with customers to advise delivery details and confirm any additional or specialist requirements.

Requirements

Are you an experienced Logistics Administrator looking for a new challenge? We have a great opportunity to join our brilliant Customer Services Team at Tricel Weston, reporting directly to our Customer Services & Logistics Manager. The successful candidate will be responsible for ensuring all finished goods are collected and delivered to meet customer expectations, including programmed works to their requirements and provides excellent customer service and satisfaction.

• Ability to work on your own and self-manage wisely to the benefit of the company whilst being a team player.
• Good working knowledge of MS Office.
• Excellent administration skills.
• Excellent telephone manner.
• Ability to think quickly and problem solve.
• Attention to detail
• Experience of working within a busy pressured environment.

Benefits

• Employee Assistance Programme to provide wellbeing support.
• Christmas Shutdown.
• A supportive and collaborative culture.
• Mental Health First Aiders on site.
• A fun and dynamic work environment.
• 32 days holiday (including 8 days bank holidays).
• Opportunity to work across countries and cultures.
• Good work, life balance.
• Cycle to Work Scheme.
• Excellent development and growth opportunities.
• Employee Recognition Scheme - Quarterly Awards.
• 5% Employer Pension Contribution.
• Company Events.

Training + Development

Interview process

Visa Sponsorship

Security clearance