General Mechanic/Service Shop Technician – Construction Equipment
Thompson Machinery
Repair, service, and maintain Caterpillar diesel construction equipment.
9 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Memphis, TN
Field
Company Size
380 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
customer service
safety compliance
policy adherence
vehicle eligibility
confidentiality
manager updates
- Attend and participate in all meetings, training, and activities as required.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State, and maintain current motor vehicle liability insurance.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
- Maintain company and product confidentiality.
- Respond to all customer requests in a professional and courteous, timely and responsive manner.
- Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Adhere to all Company policies and departmental procedures and rules.
What you bring
diesel engine
diagnostics
2+ years
high school
driver's license
problem solving
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Demonstrated analytical problem-solving skills.
- Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
- Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
- Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
- All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
- Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
- Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
- Must be able to work independently and/or with others in a team environment.
- Excellent communication skills.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
- Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.
- Communicate effectively, verbally and in writing.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Able to lift up to 50-80 pounds occasionally.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass pre‑employment background check and drug screen.
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Company
Overview
1944 Founded
Year of Establishment
The company was established in 1944, laying the foundation for its growth into a premier Caterpillar dealer.
20,000 sq ft Facility
Post-War Expansion
By 1946, the company had expanded to a 20,000 square foot facility on Murfreesboro Road.
19 Branch Locations
Geographic Reach
Operates 19 branch locations across middle & west Tennessee and northern Mississippi.
60-Ton Press
Machine Shop Capability
Features a 60-ton press and OMAX abrasive waterjet cutting technology.
- The company grew from a GMC truck dealership into a premier Caterpillar dealer.
- Expansion continued in the 1980s with acquisitions in Memphis and Mississippi, cementing its present-day territory.
- Offers equipment sales, rentals, parts, and service.
- Runs a full-service machine shop providing welding, line boring, waterjet cutting, and hydraulic repairs.
- Includes a specialized power division—Thompson Energy Solutions—serving commercial, marine, and industrial generator markets.
- Projects span road building, airport construction, waste management, forestry, mining, agriculture, and microgrid energy systems.
- Consistently adopts new technology, such as Cat’s hydrogen-capable gensets and GPS-enabled compaction equipment.
- Notable clients include major waste management, aggregates, and construction firms, highlighting its work in landfill compaction and site prep.
- We are committed to providing our customers with innovative, reliable, and sustainable solutions.
- We value safety, integrity, teamwork, and excellence.
- We foster an environment of continuous improvement and personal growth.
- We strive to exceed customer expectations through professionalism and respect.
- We embrace diversity and inclusion, understanding that different perspectives drive success.
Net-zero by 2050
Environmental Commitment
Commitment to achieving zero emissions through comprehensive sustainability efforts.
- Committed to reducing energy consumption and enhancing resource efficiency across operations.
- Focused on minimizing waste and adopting sustainable practices in all business areas.
- Supportive of clean energy and sustainable technologies in various industries.
- Initiatives are in place to support a diverse and inclusive workforce.
- An inclusive culture is promoted where all employees feel valued and respected.
- Gender-related data or outcomes have not been publicly disclosed.
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