Leading UK employee‑owned provider of residential, nursing, dementia, mental‑health and extra‑care services.
Admin lead managing patient records, restricted cases, compliance, and team support.
9 days ago ago
£15 - £15
Expert & Leadership (13+ years)
Full Time
Glasgow, Scotland, United Kingdom
Onsite
Company Size
4,000 Employees
Service Specialisms
Residential care
Nursing care
Dementia care
Mental health care
Acquired Brain Injury care
Learning Disabilities support
Supported Living
Extra Care
Sector Specialisms
Elderly Residential
Dementia Care
Mental Health
Acquired Brain Injuries
Learning Disabilities
Complex Care Specialists
Residential Care
Nursing Care
Role
Description
timesheet processing
recruitment processing
patient admission
restricted patient
training compliance
team management
Oversee all timesheet processing
Control of pre-admission assessment reports/liaison with external finance leads.
Act as main signatory for all Disclosure Scotland forms.
Restricted Patient lead for all restricted patient issues (attending CPA, minutes, CPA reports, SUS Plans, MAPPA link, Tribunals, CORO Reports).
Support Manager with HIS, MWC and Forensic Network requirements.
Monitoring training matrix for compliance.
Admission and discharge of patients (maintaining SHBS records and register).
To ensure that you demonstrate Surehaven’s values in the way that you work on a daily basis and that you make the difference count
Act as Corporate Appointee (on behalf of Surehaven Glasgow Ltd) on behalf of all appropriate patients.
Oversee all recruitment processing
Directly line manage admin team for all routine tasks
Co-ordinator for all Restricted Patient issues (referrals, reports, assessments and action plans).
Requirements
complaint handling
compliment processing
mental health paperwork
t3
t2
detention paperwork
Complaint and compliment handling/processing.
An understanding of mental health paperwork, T3, T2, specified paperwork, named person detention paperwork, and other mental health paperwork
Benefits
Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.
Discounted Homemade Meals while on Shift
Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
Holiday discounts
Pension scheme
Excellent Career Opportunities
Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
Enhanced payrates for bank holidays
Company Sick Pay
Online benefits and cashback rewards
Free Uniform
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
sign disclosure scotland forms as part of background checks.
Company
Overview
Began with residential and nursing homes and steadily expanded across England, Wales, and Scotland.
Is majority employee-owned.
Specializes in dementia, mental health, and acquired-brain-injury care, alongside traditional elderly nursing and extra-care apartments.
Uniquely integrates design-build-operate consultancy, managing facilities from initial tender through to ongoing care delivery.
Culture + Values
Put people at the center of all we do
A business built on integrity and powered by innovation
Support associates and communities to achieve their full potential
Environment + Sustainability
Net-zero enterprise operations target by 2030
Almost 90% of products Cradle to Cradle Certified (2024)