Bilingual Resident Assistant

Description

• Ensure 100% resident compliance with all community rules and regulations
• Executes on tasks efficiently and meets necessary deadlines
• Assist management with issuing resident violations and following up with correction of the violations in a timely manner
• Issue weekly violations based on home standards
• Sets high standards for themselves and for our residents
• Maintain an organized and productive office space 100% of the time
• Ensure 100% compliance with all resident violations

Requirements

• Bilingual in both Spanish and English - fluently read, write and speak
• Willingness to read and understand rules and regulations and standards of the community and company
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds.
• The ability to provide feedback in many different forms to many different people
• Exceptional face to face resident customer service
• 1-2 years of experience in customer service including diffusing situations - proven customer service skills
• 1-2 years of experience within sales/marketing industry, preferably in mobile home property management or experience with compliance related matters
• 70% outside walking around the community - 30% in office completing administrative work
• Strong written, oral, interpersonal communication skills, including telephone skills/etiquette
• Strong attention to detail
• Strong computer skills - willingness to learn new platforms to get the job done

Benefits

• Ongoing training and internal growth opportunities
• A schedule that is flexible to your needs and the needs of the property
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• Reach a 95% customer satisfaction rate
• Maternity/Paternity Leave*
• 13 Paid Holidays Off, which includes getting your birthday off
• Pay: $16.00-$18.00 per hour
• Robust Paid Time Off (PTO)* and Wellness PTO

Training + Development

Interview process

Visa Sponsorship

Security clearance