Customer Delivery Manager - Design
Livspace
design management
project delivery
team leadership
design training
client relationship
nps rating
As a Customer Delivery Manager - Design, you are responsible for managing the designing for projects month-on-month, through a team of designers. You will ensure their productivity & work output by imparting required trainings and leading discussions on designs. • Manage designing of 12 to 15 projects month-on-month. • Ensuring work output of a Team of 6 to 10 Designers. • Drive Customer experience & Relationship Management. • Ensure output on design Net Promoter Survey (Customer rating). • Training designers on technical details and managing/ leading design discussions.
b.arch
b.interior
mba
3+ years
project management
10 projects
EXPERTISE AND QUALIFICATIONS • B.Arch, B.Interior Design | Masters/Specialization: Construction Planning Management, MBA, Design Management. • 3+ years of relevant experience as an Interior Designer/ Project Manager. • Led and delivered minimum 10 Residential/Interior projects (end to end Project Management)
Benefits- Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design.
- The platform connects customers with design experts and contractors, enabling easy home transformations.
- Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution.
- Its innovative approach streamlines interior design, offering ready-made designs and custom solutions.
- Known for delivering high-quality projects on time, with a strong focus on customer satisfaction.
- Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D.
- Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
- Customer First
- Trust and Integrity
- Innovation
- Excellence
- Collaboration
- Ownership
2030
Net-Zero Carbon Emissions
Committed to achieving net-zero carbon emissions by the year 2030.
- Promotes the use of eco-friendly materials in design.
- Focuses on reducing carbon footprint through sustainable sourcing and eco-friendly operations.
- Encourages the use of renewable energy throughout the supply chain.
- Collaborates with partners to advance waste reduction and responsible resource utilization.
- Committed to fostering an inclusive workplace culture.
- Focuses on providing equal opportunities for all employees.
- Maintains a gender-neutral hiring process.
