Call Center - Customer Service Representative - Indianapolis, IN at Bassett Services in Indianapolis, IN | From USD18 | Kablio

Role

Description

customer relations

active listening

solution management

Build lasting relationships with customers and other call center team members
Engage in active listening, confirm or clarify information, and manage and provide solutions

Requirements

problem solving

ms word

communication

time management

multitasking

call center

Proficiency in problem analysis and problem solving
Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus
Strong written and verbal communication
Strong time management, organizational skills, and decision-making skills
Detail oriented, consistent, adaptable, and accountable
Ability to multitask
Strong attendance
Exceptional interpersonal and rapport building skills
Call Center experience 1+ years - Required

Benefits

Medical, Prescription, Dental, Vision (100% covered by the company)
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
Matching 401k benefits
Disability & Term Life Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to deliver high-quality construction and engineering solutions, Bassett Services quickly earned a reputation for excellence in both residential and commercial projects.
The company’s expertise spans across key sectors, including industrial infrastructure, utilities, and water resources, providing tailored solutions that meet the diverse needs of clients.
Bassett Services is known for its innovative approach to complex projects, focusing on delivering results that are not only functional but also cost-effective and sustainable.
Over the years, the company has successfully completed large-scale, multi-faceted projects, including energy and transportation infrastructure, showcasing their adaptability and expertise.
Their skilled team of engineers, designers, and project managers continuously push the boundaries of what’s possible, ensuring timely and on-budget project completion.
Bassett’s commitment to customer satisfaction and project quality has helped them build long-term relationships with clients, earning their trust for future endeavors.

Culture + Values

Quality: We hold ourselves accountable to the highest standards of excellence in everything we do.
Integrity: We are committed to honesty, transparency, and the highest ethical standards.
Collaboration: We work as a team to deliver the best possible results for our clients and each other.
Innovation: We continuously strive to bring creative solutions to the challenges we face.
Customer-Centric: We are dedicated to providing exceptional service and value to our clients.

Environment + Sustainability

2030 Target

Net Zero Emissions Goal

Aiming to achieve net zero emissions by 2030 to reduce carbon footprint and mitigate climate impact.

Ongoing efforts to reduce energy consumption and minimize waste.
Implementation of energy-efficient technologies in operations and facilities.
Regular sustainability assessments to track progress and identify areas for improvement.

Inclusion & Diversity

We are committed to fostering a diverse and inclusive workplace.
Gender diversity goal: Increase representation of women in leadership roles.
Regular training and development programs focused on creating an inclusive environment.
Data-driven initiatives to ensure equitable opportunities for all employees.

Articles

About Us

Careers

Contact

Company

Overview

Founded with a vision to deliver high-quality construction and engineering solutions, Bassett Services quickly earned a reputation for excellence in both residential and commercial projects.
The company’s expertise spans across key sectors, including industrial infrastructure, utilities, and water resources, providing tailored solutions that meet the diverse needs of clients.
Bassett Services is known for its innovative approach to complex projects, focusing on delivering results that are not only functional but also cost-effective and sustainable.
Over the years, the company has successfully completed large-scale, multi-faceted projects, including energy and transportation infrastructure, showcasing their adaptability and expertise.
Their skilled team of engineers, designers, and project managers continuously push the boundaries of what’s possible, ensuring timely and on-budget project completion.
Bassett’s commitment to customer satisfaction and project quality has helped them build long-term relationships with clients, earning their trust for future endeavors.

Culture + Values

Quality: We hold ourselves accountable to the highest standards of excellence in everything we do.
Integrity: We are committed to honesty, transparency, and the highest ethical standards.
Collaboration: We work as a team to deliver the best possible results for our clients and each other.
Innovation: We continuously strive to bring creative solutions to the challenges we face.
Customer-Centric: We are dedicated to providing exceptional service and value to our clients.

Environment + Sustainability

2030 Target

Net Zero Emissions Goal

Aiming to achieve net zero emissions by 2030 to reduce carbon footprint and mitigate climate impact.

Ongoing efforts to reduce energy consumption and minimize waste.
Implementation of energy-efficient technologies in operations and facilities.
Regular sustainability assessments to track progress and identify areas for improvement.

Inclusion & Diversity

We are committed to fostering a diverse and inclusive workplace.
Gender diversity goal: Increase representation of women in leadership roles.
Regular training and development programs focused on creating an inclusive environment.
Data-driven initiatives to ensure equitable opportunities for all employees.

Articles

About Us

Careers

Contact