Description
facility maintenance
staff management
vendor coordination
kpi monitoring
cash management
process improvement
In this role you will guide the overall operation of a self‑storage facility, ensuring the property remains clean, safe, and well‑maintained while supervising staff and coordinating with vendors. You will also be responsible for driving occupancy, managing financial transactions, and delivering outstanding customer service.
- Oversee daily operations of the self‑storage facility, ensuring cleanliness, safety, and maintenance tasks such as sweeping, dusting, trash removal, bulb replacement, and weed control.
- Assign and delegate duties to staff and coordinate with vendors for repairs and improvements.
- Build relationships with local apartment communities and businesses to generate referrals.
- Manage customer accounts, handle delinquency actions, conduct tours, and guide renters through the leasing process.
- Conduct timely email and phone correspondence, oversee daily cash deposits, petty cash counts, and monitor KPIs to meet occupancy and revenue targets.
- Identify operational inefficiencies and propose solutions; collaborate with the Team Leader to achieve goals.
- Provide exceptional customer service with a positive attitude in every interaction.
Requirements
customer focus
problem solving
communication
management
microsoft office
driver license
The ideal candidate brings a customer‑focused mindset, strong attention to detail, and proven management experience, along with the ability to work weekends and holidays, proficiency in common computer applications, and a valid driver’s license. Excellent communication and teamwork skills are essential for success.
- Demonstrate a positive, customer‑focused attitude with strong attention to detail and problem‑solving skills.
- Exhibit excellent communication, teamwork, and listening abilities; capable of following directions.
- Availability to work weekends and holidays; possession of a personal vehicle and valid driver’s license.
- Proficiency with Microsoft Office, Outlook, Gmail, Google Sheets, and other web/mobile applications.
- Prior management experience and a track record of meeting action items and goals.
Benefits
Urban Self Storage is looking for an energetic leader to fill the full‑time Store Manager position, working Tuesday through Saturday for roughly 40 hours each week. The role offers a competitive hourly rate, commissions, and a comprehensive benefits package.
Urban Self Storage provides industry‑leading medical, dental, and vision benefits, a $1,000 health reimbursement, paid leave, life insurance, mileage reimbursement, and opportunities for professional growth. If you are ready to excel in a rewarding management role, apply now.
- $20.00–$21.50 hourly wage plus monthly commissions and bonuses.
- Industry‑leading medical, dental, and vision coverage and $1,000 employer‑provided health reimbursement account.
- Paid sick leave, vacation, $15,000 employer‑paid life insurance, and mileage reimbursement.
- Independent work environment with branded apparel, employer‑provided storage space, and training/education programs.
- Opportunities for growth, development, and advancement within the company.
Training + Development
Information not given or found
