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IT Analyst- Level 2 Support (Audio/Video Specialist)
Flow
Level 2 IT support with AV, conferencing, podcast and networking duties.
13d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Miami, FL
Office Full-Time
Company Size
150 Employees
Service Specialisms
Residential Real Estate
Sustainable Living
Community Building
PropTech
Real Estate Technology
Lifestyle Services
Urban Living
Concierge Services
Sector Specialisms
Energy
Mining
Oil & Gas
Petrochemical
Power Generation
Food & Beverage
Renewables
Chemical
Role
What you would be doing
workspace admin
av events
it support
podcast setup
av conferencing
network ops
- Support and administer the Google Workspace Suite of Apps used throughout the corporate environment.
- Collaborate with IT team members to deliver projects and ensure business continuity within corporate operations.
- Plan, configure, and run live and virtual AV events, ensuring high-quality delivery for corporate functions.
- Provide Level 1 and Level 2 IT support for corporate end users, including troubleshooting hardware, software, networking, and system issues.
- Set up and operate podcast recording equipment and dedicated podcast spaces for corporate communications and initiatives.
- Build and maintain strong vendor and industry relationships for AV, conferencing, and production needs to benefit corporate operations.
- Manage and support audio/video conferencing systems and event production equipment across corporate offices and events.
- Maintain, configure, and support networking equipment to ensure reliable connectivity across corporate sites.
- Document procedures, system configurations, and troubleshooting guides tailored for corporate environments.
What you bring
it support
av conferencing
networking
google workspace
podcast equipment
problem solving
- Proven, hands-on Level 2 IT support experience.
- Extensive, verifiable expertise in audio/video conferencing, event production, and AV system setup.
- Strong problem-solving, organizational, and communication skills.
- Solid understanding of networking fundamentals (LAN, WAN, Wi-Fi, troubleshooting).
- Experience running events with conferencing and AV systems in live and hybrid corporate environments.
- Motivated, resourceful, and capable of working independently and collaboratively.
- Ability to maintain and leverage strong professional contacts and resources within the AV and IT fields to support corporate initiatives.
- Strong knowledge of podcast equipment and dedicated space setup.
- Proficiency in Google Workspace Suite of Apps.
- 401(k) retirement plan
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
- Access to HSA-compatible plans
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
- Paid time off and 13 paid holidays
- Pre-tax commuter benefits
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Creating a more mindful, connected world for individuals to thrive.
- Integrating technology and wellness to optimize human performance.
- Improving physical and mental health outcomes across multiple sectors.
- Combining cutting-edge technology with expert-led programs.
- At the forefront of integrating new tools in health and wellness.
- Blending lifestyle, health optimization, and technology for personalized experiences.
- We believe in living life in flow.
- We are curious and open to new experiences.
- We embrace challenges and welcome change.
- We believe in the power of community.
- We encourage people to bring their authentic selves to work.
2030
Net Zero Emissions Goal
The company is committed to achieving net zero emissions by the year 2030, marking a significant step towards environmental sustainability.
- Prioritizes sustainable practices in product development and supply chain management.
- Implements energy-efficient processes and technologies across operations.
- Regularly measures and reports on environmental impact for accountability and continuous improvement.
- Flow fosters an inclusive culture that values diverse perspectives.
- We aim to create a work environment where everyone feels heard and respected.
- Our goal is to increase gender balance across all levels of the organization.
- We track gender diversity metrics and actively work to improve gender representation within our teams.
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