Providing innovative machinery solutions, rental, and service support to diverse industries.
Manage scheduling, billing, warranty processes, and service operations to hit monthly targets.
Support technicians with OEM technical guidance and ensure training requirements are met.
Partner with HR on staffing, performance reviews, coaching, and succession planning.
Communicate directly with customers on repairs, timelines, and accurate costing.
Maintain budgets, tools, software, and a safe, clean work environment.
Lead and mentor a team of service technicians, driving productivity, safety, and teamwork.
We’re looking for a People-Focused Problem Solver to lead our Service Department and help deliver outstanding customer experiences, strong team engagement, and profitable growth.
3 - 5 years in a supervisory or service management role.
Journeyman/Red Seal in Heavy Duty, Commercial Transport, Automotive, or related.
A passion for customer service, team development, communication, and problem-solving.
Valid driver’s license and clean driving record.
Strong diagnostic skills: LPG, diesel, hydraulics, electrics, and industrial trucks.
Schedule: Monday–Friday, 40 hours/week based out of Surrey, with occasional travel.