We exist to challenge convention, advance progressive ideas and deliver people centered solutions.
1 days ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Sydney, New South Wales, Australia
Onsite
Company Size
501-1,000 employees Employees
Service Specialisms
Sector Specialisms
This role leads the daily operations of our Customer Care team, focusing on quality, process improvement and service excellence.
You will share a passion for our purpose and be aligned to our core values – better together, be accountable, people matter and think bigger. In addition, you will bring proven leadership experience in a call centre or customer service environment and a strong focus on quality, process optimisation and continuous improvement.
The appointment of successful applicants will be subject to satisfactory employment screening and may involve a National Police Check and pre‑employment medical. Apply today if you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures.
We believe in the power of tomorrow. In shaping better human experiences and providing places with heart. We are proud of our history, but we never let that keep us in the past. We are a business that only moves forward. We are future thinkers. The NEX Group comprises of majority shareholder Asahi Kasei Homes, construction businesses, MyChoice enterprises and manufacturing business Supaloc. The NEX Building Group is responsible for driving the industry forward. We make it possible for businesses to be the best brands in the country. We have the energy, passion and knowledge to continually raise the level of professionalism and quality standards across the residential building industry in Australia. Our businesses: McDonald Jones, Mojo Homes. Brighton Homes, Weeks Homes, Wilson Homes, Arden Homes, MJH Multi, Complete by McDonald Jones, MyChoice Design Studio, MyChoice Home Loans. MyChoice Conveyancing and Supaloc.