Manager, Implementation

Company logo
Uplight
Combines AI‑driven customer engagement with flexibility management to help utilities conserve, shift, and monetize energy.
Lead a team of technical project managers to deliver Uplight energy software implementations.
8 days ago ago
$120,000 - $150,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Boulder, CO
Hybrid
Company Size
597 Employees
Service Specialisms
Energy Efficiency & Electrification
Rates Engagement
Demand Management
Grid Flexibility Management
Customer Engagement Platform
Sector Specialisms
Energy
Utilities
Residential
Commercial
Distributed Energy Resources (DERs)
Virtual Power Plants (VPPs)
Demand Management
Energy Efficiency
Role
What you would be doing
team coaching
performance metrics
strategic initiatives
resource allocation
recruitment management
training materials
  • Effectively coach, develop, and grow team members to achieve successful outcomes
  • Drive team's performance to achievement of metrics and targets
  • Drive improvements through departmental strategic initiatives
  • Provide accountability for results, effectively speak to performance outcomes and metrics with senior and executive leadership
  • Ensure cross-functional resources are allocated to projects in the pipeline. Work closely with internal teams to ensure client deliverables are being met.
  • Track, measure, and evaluate performance of the team to departmental goals
  • Effectively navigate the organization to achieve favorable outcomes
  • Raise ideas to leadership using thoughtful, constructive, and collaborative methods
  • Manage the recruiting, hiring, onboarding, and training of the team. Ensure that all team members are adhering to standard processes.
  • Ensure proper use of training materials for the team and reinforcement of project management best practices. Provides suggestions for improvement.
What you bring
project management
leadership
client communication
uplight
5+ years
utility
  • Proven track record in ability to effectively prioritize competing priorities and evaluate situations to make impactful decisions quickly
  • Exceptional project management and problem solving skills with an ability to identify and resolve risks and blockers
  • Ability to build, maintain, and leverage partnerships in a positive manner while supporting departmental goals and targets
  • Prior experience working at a high growth software company and/or working in the utility industry
  • Excellent client communication and management skills with an ability to defuse escalated situations while empowering team members to take an active role in client management
  • Effective and positive leadership influence through uncertainty and change while prioritizing a healthy level of engagement
  • Familiarity with Uplight’s suite of products
  • Strong organizational skills with an ability to effectively delegate responsibilities while adhering to deadlines and priorities in a fast-paced environment
  • Minimum of five years experience leading high-performance teams in a fast-paced environment
  • Up to 30% travel required for in-person client meetings, company on-sites, etc.
  • Ability to navigate the organization effectively, gain buy-in from key leaders to influence decisions that lead to positive outcomes. Deep understanding of how to use influence effectively when communicating with various levels of the organization.
Benefits
  • Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
  • Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
  • Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
  • Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.
Training + Development
Information not given or found
Company
Overview
80+ utilities
Utilities served
Trusted by over 80 electric and gas utilities worldwide.
110M customers
Customers managed
.Services provided to 110 million customers globally.
8.5 GW
Flexible load managed
Manages nearly 8.5 gigawatts of flexible load worldwide.
$1.5B valuation
Company valuation
Achieved unicorn status with a $1.5 billion valuation.
  • Born in 2019 from the merger of Tendril and Simple Energy.
  • Powered by AI and data analytics, its platform steers utilities and consumers to conserve energy, shift loads, adopt efficient rates, and tap distributed assets like solar and EVs.
  • Typical projects span virtual power plants, demand-response orchestration, rate engagement campaigns, energy efficiency marketplaces, and EV charging optimization.
  • Their platform integrates customer engagement, DER management, demand management, and asset optimization into a single scalable SaaS-based system.
  • Unusual for a tech startup, Uplight is a certified B-Corp and remains privately held while steering the clean-energy transition at grid scale.
Culture + Values
  • Do the Right Thing: We act with integrity, even when it’s hard.
  • Impactful Progress: We work to meaningful outcomes, mindful of each step it takes to achieve them.
  • Grow: We’re driven by curiosity and excitement, and we’re always ready to learn.
  • One Team: We operate as a unified team, made stronger by the uniqueness of each team member.
  • Trustworthy Professionals: We practice honesty, integrity, and respect. Always.
  • Collaborative: We work well with others.
  • Accountable: We act with personal responsibility. We own our mistakes and model the change we expect from others.
  • Embrace Difference: We create value from differences.
  • Take Care of Each Other: We care for our own and others’ health and wellbeing.
  • Graceful Communication: We communicate openly, directly, and actively—but first, we listen.
Environment + Sustainability
35.4% improvement
B Corp score boost
Significantly enhanced sustainability performance since certification as a B Corp.
110M homes
Solutions reach
Impact on over 110 million households and businesses through innovative solutions.
500k+ devices
Affordable solutions
Delivered over 500,000 smart devices to income-qualified customers at low or no cost.
25% energy increase
Customer efficiency
Customers increased their purchases of energy-efficient products by 25%.
  • Partnership with Autogrid for DER capacity and grid-edge device management.
  • Alignment with a mission to reduce COâ‚‚ emissions and save consumers on energy bills.
  • Leadership recognition in Guidehouse HEMS and VPP categories.
  • No stated net-zero target date available.
Inclusion & Diversity
  • Maintains Employee Resource Groups including Military Connection; Moms of Uplight; NEURODiversity; Parents of Uplight; PRISM Alliance (LGBTQ+); Organized Marginalized Genders; Women in Tech.
  • No gender‑specific workforce percentages publicly disclosed.
  • No specific DEI goals or gender balance targets available online.
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