Account Manager - Structural Packaging

Description

• Focuses on targets and updates through CRM management
• Generate sales based on company standards and expectations.
• Manages aged inventory and accounts receivable
• Creates ongoing and growing business
• Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.
• Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory.
• Owns the customer relationship
• Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.
• Initiating action
• Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.
• Develops programs based off customer needs
• Develops a plan for the business
• Conducts Customer Business Reviews
• Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice.
• Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication
• Solicits sales opportunities with new and existing customers
• Prepares various reports and correspondence as required
• Negotiate with customers to grow sales.
• Introduces New product expansion/market
• Manages leads and customers in the Company’s CRM management system
• Introduces new programs to customers

Requirements

• Understanding of basic accounting and business concepts.
• Professional and respectful
• Ability to understand technical specifications of products and communicate their benefits effectively to customers.
• Reliable and maintain good attendance
• Proficiency in the use of the English language in reading, writing and speaking.
• Composure and resiliency
• Influence and persuasion
• Highly motivated and enthusiastic
• Understands the market and keeps customers informed
• Minimum 3 years of work experience in sales or customer service.
• Working experience in sales, preferably with product, industry, and market knowledge in structural packaging, pallet, mixed material crates, and boxes, is a plus
• Bachelor’s degree in business administration, marketing, or related discipline, or equivalent experience is preferred
• Responsible and trustworthy to work under little supervision
• Understand the importance of gross margin and the company’s collection process.
• Good interpersonal skills and a good communicator
• Able to pass a drug test

Benefits

• Closes on sale opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance