Tech Bar Specialist - Onsite Support at Ventia in Cremorne, Victoria, Australia | Kablio

Role

Description

onboarding

asset management

av support

service improvement

endpoint management

tech bar

Deliver onboarding and offboarding processes. Improving employee engagement and ensuring compliance for security and DLP.
Assist in asset management of hardware, ensuring adequate stock controls are in place.
Provide AV concierge support for onsite meeting rooms, digital signage and video conferencing. Escalate to partners and manage resolution of AV incidents.
Continuously drive service improvement for EUC & Digital Workplace.
Deliver endpoint management enhancements and ensure CIS hardening of endpoint devices.
Provide a simplified customer centric experience at the onsite Tech Bar for staff with 1st and 2nd level technology issues.

Requirements

enduser compute

intune

ms defender

o365

strategic thinker

customer focus

Strategic thinker with a desire to investigate, problem solve and continuously learn new technologies.
Demonstrated ability to work independently to organise and prioritise demands, handle multiple complex tasks simultaneously, set and meet deadlines and follow-through.
Sound knowledge of End User Compute, SOE, Intune, MS Defender, AV, Video Conferencing, Microsoft O365 and Mobility.
Customer focused mindset and an excellent written and verbal communicator.
Knowledge and experience in understanding End User Compute solutions maintain high Standards, enhance Security & Risk posture.
Current Drivers licence required for occasional travel to other local site locations.
Ability to establish effective working relationships with a variety of people at different levels both internally and externally.

Benefits

Inclusive team culture that supports diversity in the workplace and genuinely cares about the wellbeing of others.
Employee benefits such as salary packaging, novated leases and access to a variety of staff discounts including gym memberships retail and much more.
Permanent full-time position. This is an onsite role, 5 days a week as the role supports staff physically located at our Ventia Cremorne Office.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2021 Listing

Stock Market Milestone

The company was listed on both ASX and NZX in November 2021.

5Billion AUD Revenue

Annual Financial Performance

Generates over AUD 5 billion in annual revenue with strong profitability.

2020 Acquisition

Business Expansion

Acquired Broadspectrum (formerly Transfield Services) in 2020.

400 Sites Operated

Infrastructure Network

Operates over 400 sites across Australia and New Zealand.

Fused decades of engineering and service expertise into a single powerhouse.
Delivers end-to-end infrastructure services—from design and maintenance to decommissioning.
Typical projects include keeping hospitals, schools, and transport systems running, as well as building telecommunications networks and remediating contaminated land.
Specializes in defence, telecoms, transport, water and utilities, environmental works, and social infrastructure across public and private sectors.
Ensures 24/7 functionality of traffic, power, networks, and critical facilities.

Culture + Values

We put the safety and health of our people, our clients and our communities above all else.
Redefining Service Excellence through client focus, innovation and commitment to sustainability.
We seek to improve every day to deliver successful outcomes.
We simplify complexity, provide clarity and develop logical solutions.
We value strength and dependability, creativity and sustainable impact.

Environment + Sustainability

1.5 °C Limit

Paris Agreement Target

Committed to limiting global temperature rise to 1.5 °C as per the Paris Agreement and UN SDG 13.

Halve Emissions by 2030

Science Based Targets Initiative

Aims to reduce global emissions by 50% by 2030 through the Science Based Targets initiative.

Signatory to SBTi
Net-zero target aligned with SBTi and Business Ambition
Pathway to net-zero with progress in GHG and energy data
Strategy focused on environment, social, and governance

Inclusion & Diversity

Over 20 Countries

Global Representation

Western Roads Upgrade team includes representatives from over 20 countries, showcasing global diversity in the workforce.

Workforce reflects diversity in background, age, gender, skills, experience and thought.
Zero‑tolerance approach to bullying, violence, discrimination and harassment.
Sustainability Council progressing workplace gender equality and equal rewards, resources and opportunities regardless of gender.
Independent Indigenous Advisory Board and Reconciliation Action Plan supporting Aboriginal, Torres Strait Islander and Māori employment.
Cultural‑diversity activities (Harmony Week, Culture Club, food tastings) embedded year‑round.

Articles

Role

Description

onboarding

asset management

av support

service improvement

endpoint management

tech bar

Deliver onboarding and offboarding processes. Improving employee engagement and ensuring compliance for security and DLP.
Assist in asset management of hardware, ensuring adequate stock controls are in place.
Provide AV concierge support for onsite meeting rooms, digital signage and video conferencing. Escalate to partners and manage resolution of AV incidents.
Continuously drive service improvement for EUC & Digital Workplace.
Deliver endpoint management enhancements and ensure CIS hardening of endpoint devices.
Provide a simplified customer centric experience at the onsite Tech Bar for staff with 1st and 2nd level technology issues.

Requirements

enduser compute

intune

ms defender

o365

strategic thinker

customer focus

Strategic thinker with a desire to investigate, problem solve and continuously learn new technologies.
Demonstrated ability to work independently to organise and prioritise demands, handle multiple complex tasks simultaneously, set and meet deadlines and follow-through.
Sound knowledge of End User Compute, SOE, Intune, MS Defender, AV, Video Conferencing, Microsoft O365 and Mobility.
Customer focused mindset and an excellent written and verbal communicator.
Knowledge and experience in understanding End User Compute solutions maintain high Standards, enhance Security & Risk posture.
Current Drivers licence required for occasional travel to other local site locations.
Ability to establish effective working relationships with a variety of people at different levels both internally and externally.

Benefits

Inclusive team culture that supports diversity in the workplace and genuinely cares about the wellbeing of others.
Employee benefits such as salary packaging, novated leases and access to a variety of staff discounts including gym memberships retail and much more.
Permanent full-time position. This is an onsite role, 5 days a week as the role supports staff physically located at our Ventia Cremorne Office.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2021 Listing

Stock Market Milestone

The company was listed on both ASX and NZX in November 2021.

5Billion AUD Revenue

Annual Financial Performance

Generates over AUD 5 billion in annual revenue with strong profitability.

2020 Acquisition

Business Expansion

Acquired Broadspectrum (formerly Transfield Services) in 2020.

400 Sites Operated

Infrastructure Network

Operates over 400 sites across Australia and New Zealand.

Fused decades of engineering and service expertise into a single powerhouse.
Delivers end-to-end infrastructure services—from design and maintenance to decommissioning.
Typical projects include keeping hospitals, schools, and transport systems running, as well as building telecommunications networks and remediating contaminated land.
Specializes in defence, telecoms, transport, water and utilities, environmental works, and social infrastructure across public and private sectors.
Ensures 24/7 functionality of traffic, power, networks, and critical facilities.

Culture + Values

We put the safety and health of our people, our clients and our communities above all else.
Redefining Service Excellence through client focus, innovation and commitment to sustainability.
We seek to improve every day to deliver successful outcomes.
We simplify complexity, provide clarity and develop logical solutions.
We value strength and dependability, creativity and sustainable impact.

Environment + Sustainability

1.5 °C Limit

Paris Agreement Target

Committed to limiting global temperature rise to 1.5 °C as per the Paris Agreement and UN SDG 13.

Halve Emissions by 2030

Science Based Targets Initiative

Aims to reduce global emissions by 50% by 2030 through the Science Based Targets initiative.

Signatory to SBTi
Net-zero target aligned with SBTi and Business Ambition
Pathway to net-zero with progress in GHG and energy data
Strategy focused on environment, social, and governance

Inclusion & Diversity

Over 20 Countries

Global Representation

Western Roads Upgrade team includes representatives from over 20 countries, showcasing global diversity in the workforce.

Workforce reflects diversity in background, age, gender, skills, experience and thought.
Zero‑tolerance approach to bullying, violence, discrimination and harassment.
Sustainability Council progressing workplace gender equality and equal rewards, resources and opportunities regardless of gender.
Independent Indigenous Advisory Board and Reconciliation Action Plan supporting Aboriginal, Torres Strait Islander and Māori employment.
Cultural‑diversity activities (Harmony Week, Culture Club, food tastings) embedded year‑round.

Articles