Retirement Housing Officer (Hereford)

Platform Housing Group

Platform Housing Group is a leading housing provider delivering high-quality homes and services.

Provide tenancy management and support for residents in a retirement village.

19 days ago ago

Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)

Full Time

Hereford, England, United Kingdom

Onsite

Company Size

900 Employees

Service Specialisms

Housing Development

Property Management

Construction Services

Affordable Housing

Regeneration

Consulting

Property Investment

Design & Build

Sector Specialisms

Residential

Affordable Housing

Social Housing

Role

Description

Requirements

driving licence

ict

tec alarm

fire alarm

dbs

customer service

Great interpersonal skills and used to communicating with people from diverse backgrounds.
Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required. You will also need to be based in Herefordshire.
Keen to deliver high standards with an ability to look to improve services too.
You will be customer focused and may have experience of working with customers to solve complex issues.
An Enhanced DBS check is also required for this role.
Confidence using digital devices, ICT software and systems.
Knowledge of TEC alarm systems and Fire Alarm Systems, such as Le Grand and Appello is desirable.
Experience of working in a customer-facing role in a Housing organisation or with older people in a community/retirement housing.
An awareness of working with vulnerable Adults would be desirable.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

enhanced dbs check required

Company

Overview

1,000+ Homes

Annual New Home Delivery

The group consistently delivers over 1,000 new homes each year, contributing to community growth.

Committed to creating vibrant communities and high-quality homes.
Strong presence across the UK, focusing on affordable housing and services.
Reputation for delivering projects on time and within budget.
Expertise in residential, commercial, transport, and utilities sectors.
Innovative approach to modern housing solutions, focusing on quality, sustainability, and design.

Culture + Values

Customer First
Togetherness
Innovation
Sustainability
Respect

Environment + Sustainability

2050

Net Zero Target

Aimed to achieve net zero carbon emissions by a specific future date.

working towards reducing energy consumption and improving energy efficiency in their housing stock
aiming to develop and maintain sustainable homes with a focus on environmental impact reduction
taking steps to ensure that new developments are energy efficient and environmentally responsible

Inclusion & Diversity

fosters a diverse and inclusive workplace through their Diversity, Equity and Inclusion (DEI) strategy.
actively works on improving female representation in senior roles to achieve gender balance.
monitors and reports gender pay gap data with a commitment to addressing disparities.
ensures equal opportunities for all employees, regardless of background.

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