Parking Enforcement Driver (Route 128 Garage - Westwood) at Keolis Commuter Services in Boston, MA | Kablio

Role

Description

payment assistance

customer service

camera inspection

violation reporting

maintenance reporting

vehicle upkeep

Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
Assist with additional customer service and parking management duties as directed by supervisor
Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
Report any maintenance issues using reporting system for follow up
Keep vehicle fueled and in a presentable condition
Complete allocated vehicle route between parking lots safely within allowed times

Requirements

valid license

customer service

it systems

problem solving

time management

english

Ability to report parking violations, maintenance issues etc via company reporting tools
Driving record must meet company standards
Ability to create relationships with customers
Must have held a valid Driver’s License for at least 2 years
Previous experience in a customer service role would be desirable
Previous experience of working in a role involving vehicle driving would be helpful
Currently holds a valid Driver’s License in state of residency
Strong sense of customer service
Experience with using standard IT systems (Word, Excel, Teams etc)
Time management & problem-solving skills
Be able to read, write and verbally communicate in English

Benefits

Pet, Home, Auto insurance
Voluntary Benefits Plan options including
Employee Assistance Program
Dental & Vision Plan
Company Sponsored Life & Accidental Death and Dismemberment Benefits
Short- & Long-term Disability Benefits
Transit and Parking Reimbursement Benefits
Fidelity 401K Program
Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
Flexible Spending Accounts
Generous Medical & Rx plan
Supplemental health plans for accidents, critical illness, hospital stays
Education Assistance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment drug and alcohol screening is required.
a favorable background check is required.
pass a physical examination.

Company

Overview

operates as a leading provider of public transportation solutions, focusing on the North American market.
specializes in delivering safe, efficient, and customer-centric rail and bus services.
manages major transit systems, such as the Massachusetts Bay Transportation Authority (MBTA) in Boston.
has decades of experience, becoming a trusted partner for municipalities offering urban to regional services.
focuses on innovative technology to ensure services are reliable and future-ready.
has a strong track record of improving operational efficiencies while enhancing the customer experience with smart mobility solutions.
emphasizes collaboration with local authorities to meet the evolving needs of commuters.

Culture + Values

Commitment to safety and service
Innovation and continuous improvement
Respect and integrity in all our interactions
Collaboration and teamwork to drive success
Accountability and responsibility in all actions

Environment + Sustainability

2050

Net Zero Emissions

Target year to achieve Net Zero carbon emissions across operations.

Committed to reducing environmental impact across all operations.
Investing in eco-friendly technologies such as electric buses and hybrid vehicles.
Energy efficiency initiatives are central to operations, including reducing greenhouse gas emissions in transportation services.
Focus on sustainable mobility solutions to enhance eco-friendly transportation networks.

Inclusion & Diversity

Focus on building an inclusive workplace where diversity is celebrated.
Gender-related statistics and workforce diversity are tracked and analyzed.
Efforts to ensure equal opportunities for all employees, with attention to gender parity.

Articles

Keolis Careers

Keolis Services Overview

Keolis Newsroom

Role

Description

payment assistance

customer service

camera inspection

violation reporting

maintenance reporting

vehicle upkeep

Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
Assist with additional customer service and parking management duties as directed by supervisor
Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
Report any maintenance issues using reporting system for follow up
Keep vehicle fueled and in a presentable condition
Complete allocated vehicle route between parking lots safely within allowed times

Requirements

valid license

customer service

it systems

problem solving

time management

english

Ability to report parking violations, maintenance issues etc via company reporting tools
Driving record must meet company standards
Ability to create relationships with customers
Must have held a valid Driver’s License for at least 2 years
Previous experience in a customer service role would be desirable
Previous experience of working in a role involving vehicle driving would be helpful
Currently holds a valid Driver’s License in state of residency
Strong sense of customer service
Experience with using standard IT systems (Word, Excel, Teams etc)
Time management & problem-solving skills
Be able to read, write and verbally communicate in English

Benefits

Pet, Home, Auto insurance
Voluntary Benefits Plan options including
Employee Assistance Program
Dental & Vision Plan
Company Sponsored Life & Accidental Death and Dismemberment Benefits
Short- & Long-term Disability Benefits
Transit and Parking Reimbursement Benefits
Fidelity 401K Program
Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
Flexible Spending Accounts
Generous Medical & Rx plan
Supplemental health plans for accidents, critical illness, hospital stays
Education Assistance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment drug and alcohol screening is required.
a favorable background check is required.
pass a physical examination.