Front Office Executive
Jll
Manage front office and IFM services, overseeing vendors and client facilities.
4 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chennai, Tamil Nadu, India
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
facility inspections
vendor management
help desk
audit support
invoice tracking
visitor management
- Perform facility inspections and report on condition affecting operations;
- Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service
- Train team members on all Quality policies & procedures
- Lead the vendor management team in the delivery of facility management services
- Help Desk management daily base
- Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings
- Comply with all safety procedures and requirements.
- Ensure 100 % upkeep of client facilities at all the time
- Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors
- Vendor Management , Scheduled Reports , Facility Trackers , MMR , SLA , Client Management Builder Coordination
- Ensure the scope of work based on Service Level Agreement between Client and JLL,
- Prepare and Support for an Internal and External Audits
- Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables
- Invoice tracker preparation
- Manage Visitor Management System
- Maintain all records related to the performance of facility management operations on Client site
What you bring
hospitality graduate
ifm operations
leadership
communication
3 years
front office
- Good Nonverbal communication skills
- Stock register and material consumption record
- Well-versed in IFM operations and facilities management best practices
- Excellent organizational and leadership skills
- Must have keen learning skills in accordance with the dynamic nature of the client business
- Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality
- Strategic Thinking & Leadership
- Experience working in heavily matrixed environments and leading by influence
- Excellent verbal and written communication skills
- Client /Guest service Experience
- 3 years minimum experience as Front Office Executive or relevant position
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Client Account Manager Jobs in Chennai IndiaCustomer Service Jobs in Chennai IndiaOffice Administrator Jobs in Chennai IndiaFacilities Manager Jobs in Chennai IndiaAdministrative Assistant Jobs in Chennai IndiaExecutive Assistant Jobs in Chennai IndiaFacilities Inspector Jobs in Chennai IndiaGeneral Admin & Support Jobs in Chennai India
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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