Customer Service Representative - Aliso Viejo

Overview

• Grew into a family-run enterprise spanning three generations.
• Specializes in residential and light-commercial HVAC distribution, supplying equipment, parts, tools, and refrigerants.
• Has a history of strategic regional acquisitions to expand reach—e.g., adding HVAC Supply of Denver in Colorado.
• Represents major manufacturers like Daikin, Goodman, Honeywell, and Emerson, supporting modular, residential, and commercial projects.
• Known for treating contractors like family, with emphasis on fast service, training, and both online and in-branch support.
• Unusually, the business remains fully family-owned after more than six decades and continues to balance old-school values with modernization.

Culture + Values

• Customer Focused: We put customers first and strive to exceed their expectations.
• Integrity: We do the right thing, even when no one is watching.
• Teamwork: We collaborate across all levels to achieve shared goals.
• Accountability: We take ownership of our actions and results.
• Innovation: We embrace change and look for ways to improve continuously.

Environment + Sustainability

Inclusion & Diversity

Articles