General Manager at Retirement Villages Group Ltd in Abbotskerswell, England, United Kingdom | Kablio
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General Manager
Retirement Villages Group Ltd
Retirement Villages Group Ltd develops and operates retirement communities across the UK.
Lead operations, finances, and resident experience at a retirement village.
12 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Abbotskerswell, England, United Kingdom
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Development
Design
Project Management
Consulting
Architecture
Sector Specialisms
Residential
Retirement Communities
Independent Living
Care Homes
Property Development
Healthcare
Community Living
Support Services
+8 more
Role
Description
business planning
team leadership
facilities management
hospitality services
operations management
financial oversight
Developing and delivering business and operational plans that align with RVG’s mission, vision, and values.
Building, leading and motivating your team, embedding a culture of accountability, inclusion, and continuous improvement.
Overseeing facilities management, compliance, safety, and property maintenance to protect and enhance village assets.
Championing hospitality excellence - from resident engagement to event programming and third-party care partnerships.
Leading day-to-day operations, ensuring outstanding service for Residents and the wider community.
Acting as the face of RVG locally, nurturing stakeholder relationships and representing the brand positively in the community.
Managing the village’s profit and loss account, driving revenue growth, controlling costs, and ensuring long-term financial health.
Requirements
leadership
people leadership
communication
stakeholder management
commercial acumen
budget management
Proven leadership experience in operational management, hospitality, leisure, care, property, or a similar sector.
Exceptional people leadership skills - able to inspire, coach and develop a high-performing team.
Strong communication and stakeholder management skills.
Strong commercial acumen with experience managing budgets and driving revenue.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Retirement Villages Group Ltd is a leading provider of retirement communities across the UK.
Founded with the goal of offering a range of retirement living options, the company operates several premium, purpose-built villages.
The company focuses on providing residents with high-quality housing options and a supportive community.
Each development includes amenities and services tailored to enhance the quality of life for older adults.
With a diverse portfolio of properties, Retirement Villages Group Ltd has expanded significantly in recent years.
The company is known for creating vibrant, sustainable communities that cater to both independent and assisted living needs.
In addition to residential services, the company provides a range of on-site facilities including healthcare services and leisure activities.
Their developments are located in scenic areas, offering peaceful, safe environments for retirement living.
Retirement Villages Group Ltd is committed to maintaining high standards in both design and care services.
Culture + Values
400+
Dedicated Team
A vibrant team of over 400 friendly, open, and dedicated individuals led by Village Managers committed to fostering a strong community environment.
Our values are our DNA. They are a positive statement of what we believe and how we do things to the best of our ability.
Belief in aging well within a community enabling health, purposeful living, and respect for the planet.
Hospitality-led service encouraging independence and a feeling of being ‘at home’, supported by vibrant and integrated communities.
Enhancing life through healthy living, staying active, and providing a safety net of care.
Offering customers choice and flexibility.
Environment + Sustainability
20%
biodiversity target
Achieves a 20% biodiversity net gain, exceeding the UK's requirement of 10%.
100%
green energy
All assets now using green-tariff energy.
£1.2M
retrofit investment
Invested £1.2 million in eight retrofit projects.
48%
energy reduction
Solar panels at Charters Village reduce energy use by 48%.
Science Based Targets approved; net-zero operational carbon by 2030.
New developments net-zero carbon from 2024.
Supply-chain net-zero carbon target by 2034.
Zero waste to landfill from operations by 2025.
Biodiversity baseline: 287 units valued at £6.3 million across 11 communities.
Support residents’ recycling via self-managed centres, water-butts, composting and eliminating single-use plastics.
Inclusion & Diversity
14.2%
Gender Pay Gap
The company has reduced its gender pay gap from 18% to 14.2%, showing progress toward pay equity.
80%
Social Connection Target
Aiming for 80% of residents to report strong social connections by 2026, reflecting a commitment to community well-being.
10%
Volunteering Engagement
Targeting 10% of residents to participate in volunteering, fostering community contribution and social impact.
5%
Workforce Development
Aiming for 5% of the workforce to comprise apprentices, trainees, or graduates, investing in future talent and skills development.
All employees are paid at least the Real Living Wage.
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