Employee and Labor Relations Business Partner
American Water
Provides ELR support, handles investigations, negotiations, compliance for union/non-union workforce.
24 days ago ago
Intermediate (4-7 years)
Full Time
Camden, NJ
Hybrid
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
reporting
risk analysis
policy execution
labor negotiations
compliance
tool utilization
- Tracks and reports activities and outcomes to leadership and other stakeholders.
- Provides consultation and support to the business for employee and labor relations matters including risk analyses.
- Effectively implements policies, procedures, and labor agreements.
- Ensures consistent delivery of service and execution of COE strategies by ELR team members, by supporting internal organizational stakeholders in both union and non-union employee and labor relations matters, including, but not limited to investigations, disciplinary processes, labor negotiations, positive employee relations, and labor contract administration.
- Develop and support the maintenance of positive, constructive labor-management relationships and positive employee relations in both union and non-union locations that drive and facilitate our success.
- Delivers fluid and timely people processes that allow for quick action and flexibility
- Models and fosters a team dynamic both within the ELR team and with other stakeholder teams throughout the business.
- Assists with the development and delivery of training for people leaders and other stakeholders designed to enhance consistency of processes throughout the organization.
- Ensure compliance with various state and federal laws and/or agencies throughout diverse regions; guiding business managers to proactively identify and navigate risks.
- Uses designated tools, process guidance, and systems to ensure consistent execution of tasks.
- Participates in and supports labor contract and mid-contract negotiations as needed.
- As an expert in employee and labor relations, provides the business with risk analyses on ELR matters.
What you bring
elr law
7+ years
labor relations
investigation
negotiation
hr degree
- Understands relevant ELR law and demonstrates the ability to apply this knowledge to any challenging or sensitive situations.
- Direct experience handling all aspects of ELR issues, including intake, review, and resolution of investigations and disciplinary actions.
- Min. of seven years Labor and Employment relations experience with a union workforce
- Able to work independently and with a sense of urgency
- Demonstrates strong attention to detail, sound judgment, and effective decision-making.
- Must have the ability to deal with highly confidential information.
- Demonstrated experience applying sound principles of investigation and imposition of disciplinary with advanced knowledge of workplace investigations.
- Ability to effectively provide expertise in ELR issues at all levels of the organization.
- Ability to communicate effectively and with all levels within and outside the organization.
- Excellent verbal and written communication and problem-solving skills
- Experience in all aspects of labor and employee relations.
- Ability to navigate existing AW technologies and quickly learn emerging technologies.
- Ability to communicate effectively orally and in writing with excellent usage of grammar, spelling and punctuation.
- Demonstrated experience in labor negotiations and with handling labor disputes in the grievance-arbitration procedure and the National Labor Relations Board. Experience as first chair in negotiations preferred.
- Extensive knowledge of all Human Resources areas including employment law, labor laws, EEO, ERISA, and other compliance mandates and ensure compliance with various state and federal laws and/or agencies throughout diverse regions; guiding business managers to proactively identify and navigate risks.
- Bachelor’s Degree in Human Resources or related field preferred; Masters Degree Desirable; or
- Working with leadership and peers, seeks professional development opportunities to foster independent strategic thinking and skillful execution of all employee and labor relations functions.
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Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
- Provides vital water and wastewater services, ensuring communities have access to clean water.
- Has a long history of managing water infrastructure in partnership with municipalities.
- Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
- Known for innovation in water management, offering sustainable solutions to modern water challenges.
- A trusted provider for residential, commercial, and industrial customers across the U.S.
- Safety first – safety is our top focus for every employee, customer and community we serve.
- Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
- One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
- Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
- High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
- Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
- Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
- Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
- Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
- Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
- Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
- In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
- Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
- Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
- Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
- Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
- Annual Performance Plan includes Employee Diversity as performance metric.
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