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Leasing Professional
South Oxford Management
South Oxford Management focuses on residential and commercial real estate investment and development.
The Leasing Professional is responsible for leasing apartments, providing resident satisfaction, and securing resident lease renewals.
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
Think safety first and ensure that unsafe conditions are corrected promptly
Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
Complete outbound new lead follow-up to prospective renters via text, email, and phone. Heavy focus on engaging prospects in leasing conversations at the community.
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in the office spaces and common areas
Be the on-site Tour Guide, showing future residents’ needs, show them around your community’s amenity areas and model homes, and highlight all the benefits that will make them want to call your community home
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Assists with resident retention by providing ongoing customer service to resident’s post move in. Process work orders, package collection, assist with day-to-day operation of the property and resident satisfaction
Prepare daily and weekly reports
What you bring
yardi
microsoft office
hs diploma
experience
communication
market knowledge
Willing to work flexible schedule including weekends and holidays
Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
Knowledge of Yardi or other industry software preferred
May be required to lift to 25 pounds without assistance
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
Proficiency in Microsoft Office (Word, Excel, and Outlook)
One or more years’ experience in property management, sales, or customer service
Excellent verbal and written communication skills
Must be able to walk the property which includes climbing stairs
Able to multitask and meet deadlines in a timely manner
High School diploma or equivalent
Have a strong working knowledge of the market and competitive set
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