Business Process Analyst III

Description

• Design and test PowerBI dashboards in conjunction with data visualization team.
• Identity theft monitoring
• Serve as the technical lead on special projects, including system upgrades, UAT testing, and process improvements for AR workflows.
• Establish and track AR targets/KPI
• Maintain open communication with senior management, providing updates and insights on collection efforts and team performance.
• Act as a liaison between the AR team and other departments, ensuring effective communication and resolution of issues.
• Ensure adherence to compliance standards and contribute to maintaining effective controls within the AR department.
• Assist with the approval and management of Oracle EBS Roles and Responsibilities using Fast Path, ensuring proper access controls and segregation of duties.
• Facilitate training for new and existing employees and ensure they are equipped with the knowledge and tools required for success.
• Oversee the onboarding process for new AR employees, including submitting IT tickets, ordering equipment, and providing necessary resources for smooth integration into the team.
• Provide guidance and troubleshooting assistance on AR systems during special project implementations, ensuring successful integration.
• Assist with internal audits, ensuring all AR processes and documentation align with company policies and regulatory requirements.
• Provide leadership, training, and ongoing support to AR staff on best practices, department protocols, and process improvements.
• Ad-hoc AR reporting for SSC, Corporate, and Field leadership teams
• Prepare regular weekly and monthly AR reporting
• Collaborate with internal departments, branch, and regional teams to address AR-related issues or concerns.

Requirements

• Proven ability to analyze aging reports, resolve complex payment issues, and meet or exceed collection goals.
• Excellent communication, organizational, and problem-solving skills.
• Previous experience in a supervisory or assistant management role within Accounts Receivable.
• Elevator industry or service related field experience
• 5+ years of experience in Accounts Receivable or related finance roles, with experience in collections management.
• Bachelor’s degree in Accounting, Finance, Business, or a related field.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Proficiency in MS Office (Excel, Word, PowerPoint) and AR software.
• Strong leadership abilities with experience in managing teams and supporting staff development.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with AR systems, ERP software (Oracle EBS), and collection protocols.

Benefits

• Company-paid basic life insurance and AD&D
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
• Tuition reimbursement
• Company-paid short- and long-term disability insurance
• Paid sick leave, per company policy
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Optional spouse and dependent life insurance
• Health savings account (HSA)
• 15 days of vacation per year
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Optional life and AD&D coverage
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
• Supplemental medical plans

Training + Development

Interview process

Visa Sponsorship

Security clearance