Application Engineer (Power System Simulation - Data Centers)

Description

• Support Sales Mgmt function on a global basis to present value propositions to customers and facilitate rapid profitable growth.
• Present at webinars to promote the use of RTDS in the focus application.
• Develop a clear roadmap based on growth opportunity and supported by input from customers, channel partners, and internal groups.
• Provide input and support to Director where needed in decision making and regarding strategic direction of the application area.
• Writing and presenting technical papers at industry conferences to further promote domain expertise and RTDS solutions.
• Provide simulation support to RTDS customers (by email and/or telephone) as domain expert in application field working in concert with the sales team (including any correspondence with the customer).
• Owner of Application Area – responsible for the development of products offered by the Company in the specific application field.
• Develop targeted product applications or enhancements– Identify and investigate global market opportunities. Translate the opportunities into product requirements and support the development of the saleable product. May include the initiation of internal Project Charters as either a Project Lead or Project Sponsor for internal review and approval.
• Develop and document complex example cases of simulation cases related to application and product demonstrations.
• Ensure created content is up to date and assist in creation of new assets with our marketing communications teams. Communicate the value proposition of the products to our multiple audiences.
• Test new RTDS software functions and features as they are developed and implemented.
• Participate as an instructor for training courses in the application area.
• Develop expertise in the focus application and all related RTDS products – hardware/software/firmware/model development. Continuously maintain and improve knowledge of the application and all related RTDS products.
• Participation in industry trade shows, international conferences, professional working groups/technical meetings related to the application to investigate & explore the market, build a network of industry contacts to promote RTDS solutions.
• Work with R&D to develop specific models for applications using RTDS simulation software tool, RSCAD.
• Participate in installation and commissioning of RTDS simulators at customer sites and provide instruction on its operation.
• Work closely with Marketing and Sales to execute product and solution launches. This includes pricing, positioning, forecasting, competitive market research/analysis, and development of sales collateral and promotional content.
• Collaborate with stakeholders (sales, customers, and R&D), from initial concept to product introduction in developing product applications. This includes analyzing and anticipating market trends, creating and finalizing market requirements specifications, and coordinating business cases and financial justifications for projects.

Requirements

• Ability to work cooperatively in a team environment
• Knowledge and/or hands on experience of data center infrastructure, industry protocols and standards, and emerging technologies in the data center sector is desirable
• Minimum bachelor’s degree in electrical engineering, with emphasis in power systems, or equivalent experience. Master’s degree is an asset.
• Experience in business development, technical marketing, and/or power system consulting role is an asset
• Experience with programs such as PSCAD, RSCAD, MATLAB is highly desirable
• Strong technical training, speaking, writing, and customer service skills
• Excellent written and verbal communication skills in English, a second language will be considered an asset
• Minimum 7 years’ experience in the power systems/power electronics industry with experience in protection & control, renewable energy, microgrids, and/or distributed generation
• Ability to direct daily work activities with minimal supervision
• Ability to travel
• Proficiency in programming languages (e.g., C, C++, Java) is an asset
• Ability to learn new skills and assume new responsibilities
• Travel (domestic & international) approx. 15%

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance