Acting as the principal contact for supplier onboarding and SAP Ariba queries, coaching suppliers and internal customers via email and phone
Applying appropriate supplier checks and governance processes for existing suppliers including trading relationships and insurance renewals
Performing and monitoring accurate onboarding of new suppliers through the multi-stage process including vendor master data, ESG questionnaires, and banking verification
Triaging and escalating complex queries to the Procurement Systems Specialist while supporting permanent resolution
Resolving queries from buyers and suppliers via ServiceNow and procurement inbox, ensuring prompt resolution against agreed KPIs
Requirements
sap
oracle
procurement
vendor management
problem solving
support desk
Solid written and verbal communication skills with strong customer service orientation
Exposure to end-to-end supplier onboarding and vendor management processes
Natural problem-solver with a keen interest in learning and challenging the status quo (experience with SAP, Oracle, or Vendor Management Systems highly desirable)
Strong process management skills with experience in escalation and task management
Demonstrated understanding and interest in procurement or purchasing functions, ideally in a vendor-driven environment
Previous experience in a support desk or ticket-based support service role
Professional development in procurement systems and process improvement
Benefits
Flexible and hybrid working arrangements
Ongoing professional development and clear career pathways
Collaborative environment working across finance, operations, and audit teams
Superannuation contributions on unpaid parental leave
Generous paid parental leave and paid volunteer days
Employee Assistance Program (Thrive) for you and your family
Flexible hybrid working
Opportunity to work with leading procurement technology (SAP Ariba, S/4 HANA)
Bonus and referral programs, plus employee share plan
Fitness Passport and discounted health insurance
Car allowances, novated leasing, and vehicle discounts
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre‑employment medical check including drug and alcohol screening.
must obtain a national police clearance.
Company
Overview
30 Years
Industry Presence
Leading provider of environmental solutions in the region.
Integrated solutions across water, waste, and energy are offered to businesses and communities to reduce environmental impact.
Typical projects involve water treatment and recycling, waste management, and energy efficiency programs for industrial sectors.
Their expertise spans multiple sectors, including industrial, commercial, and municipal applications, emphasizing sustainability.
Vital infrastructure services in managing and optimizing resource usage for utilities, transport, and energy sectors.
Expanded renewable energy efforts focus on solar energy and bioenergy projects.
Operates innovative waste-to-energy plants that turn waste into power while reducing landfill dependence.
Serves large industrial clients and local governments, offering custom solutions for municipalities.
Continues to invest in cutting-edge technologies to reshape the future of resource management.
Culture + Values
We take care of the environment and drive sustainability
We are committed to safety and health
We act with integrity and in a responsible manner
We strive for excellence and continuous improvement
We are innovative and open to new ideas
We work together as one team, respecting diversity and each other's ideas
Environment + Sustainability
2050 Goal
Net Zero Emissions Target
Committed to achieving net zero emissions by the year 2050 as part of long-term sustainability efforts.
50% Reduction
Water Usage Target
Aim to reduce water consumption by 50% by 2030 to conserve resources and promote efficiency.
100% Renewable
Energy Source Goal
Striving to power operations entirely with renewable energy by 2030 to minimize environmental impact.
12% Emissions
Emissions Reduction Achievement
Successfully reduced emissions by 12% over the past five years, marking progress toward sustainability goals.
Commitment to achieving net zero emissions by 2050
Focused on reducing greenhouse gas emissions across operations
Implementing circular economy solutions to reduce waste and promote recycling
Investing in renewable energy sources and technologies
Inclusion & Diversity
30% by 2025
Female leadership target
Target to increase female representation in leadership roles to achieve gender balance.
Promote an inclusive and respectful workplace environment
Implemented gender-neutral recruitment practices
Monitoring and tracking progress on diversity and inclusion initiatives