Description

The Construction Client Manager role joins Doxel’s team remotely from Cedar Rapids, IA, working directly with top general contractors and owners to guide technology adoption. The focus is on building strong relationships—from field staff to VPs of Construction—to maximize customer usage, adoption, and value.

• Serve as a trusted advisor to strategic customers, driving impact and success.
• Act as subject‑matter expert on Doxel products and promote industry advancement.
• Share best practices and guide technology adoption to improve efficiency.
• Lead monthly and quarterly business reviews with executive stakeholders.
• Document feature requests, validate minor bugs, and escalate technical issues to engineering.
• Gather customer feedback and identify trends, pain points, and friction areas.
• Create best‑practice guides and FAQs for consistent customer support.
• Escalate and triage high‑priority customer situations.
• Foster universal adoption of the Doxel platform.
• Become the go‑to expert on Doxel’s technology for strategic customers.
• Partner with VPs of construction down to project engineers to prove product impact.
• Enable customers to leverage Doxel’s dataset for efficiency and insight.
• Conduct site visits, trainings, and discovery sessions on large commercial projects.

Requirements

Construction is the second‑largest industry worldwide, yet it lacks the automated feedback loops used by modern software teams, leading to over $3 trillion in annual global waste. Doxel applies computer vision and AI to provide real‑time observability of progress, risk, and execution on construction sites.

• 5+ years experience in commercial construction (engineer, manager, scheduler, superintendent, or controls).
• Deep knowledge of general‑contractor processes and procedures.
• Comfortable using modern technology for customer communication.
• Proactive, self‑motivated, with high aptitude for learning new technologies.
• Adaptable and initiative‑driven, able to work with minimal oversight.
• Experience thriving in ambiguous environments and wearing multiple hats.
• Willingness to travel up to 50% weekly to job sites.

Benefits

Doxel offers a competitive base salary of $90,000‑$120,000 plus equity, a remote‑first culture, comprehensive health insurance, a home‑office stipend, monthly phone and internet allowance, flexible PTO, generous holidays, and unlimited sick days, all within an inclusive, equal‑opportunity environment.

• Competitive base salary $90k‑$120k plus equity.
• Remote‑first work model with home‑office stipend.
• Comprehensive medical, dental, and vision insurance.
• Monthly allowance for cell phone and internet.
• Flexible PTO, generous holidays, and unlimited sick days.
• Inclusive, equal‑opportunity workplace that values diversity.

Training + Development

Interview process

Visa Sponsorship

Security clearance