Assistant Facilities Manager

Description

• Manage the site in accordance with all agreed policies, procedures and contract scope.
• Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
• Provide excellent onboarding, training, and team building.
• Ensure all vendors are in compliance with contract and all insurance requirements are met.
• Support the site and area manager in the implementation of short and long-term projects for the client.
• Manage vendor purchase orders, invoices, and payments.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Participate in the individual performance management program and personal development planning for members of the team.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Participate in performance management program, and personal development planning.
• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s.
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
• Lead, manage, develop and supervise a professional friendly,  creative,  energetic, and detail oriented team in the delivery of extraordinary events.
• Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
• Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
• Proactively manage the site operations team.
• Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
• Support the sourcing SME and area/site managers through the vendor contract procurement process.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Requires rotating on-call schedule to address client emergencies outside of regular business hours.
• Coordinate internally with other teams which may include fitness, food services, security and capital projects.
• Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.
• Help to develop and approve the annual capital plan for each building, interfacing closely with the client.
• Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence

Requirements

• Proficient in a range of information technology tools and platforms.
• Experience with managing a small team
• Basic knowledge of building systems (mechanical and electrical systems)
• Ability to multitask and work without direct supervision
• Strong analytical, organizational and presentation skills
• Ability to plan and manage work under time constraints
• 2+ years of experience in facilities management or related field.
• Effective contractor management skills
• Undergraduate degree preferred, or equivalent experience

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance