Crew Lead Mitigation

Description

• Complete and upload job documentation, including moisture readings, photos, sketches, and daily notes.
• Assess damages, determine scope of work, and recommend appropriate mitigation strategies.
• Lead and perform water, fire, mold, and environmental mitigation services.
• Enforce safety protocols and maintain a clean, hazard-free job site.
• Set up, monitor, and maintain mitigation equipment, including dehumidifiers, air movers, air scrubbers, and specialty drying tools.
• Assist with estimating by providing detailed on-site information.
• Ensure clear communication across team members, office staff, and management.
• Ensure all work complies with IICRC standards and company protocols.
• Ensure proper use of PPE and adherence to OSHA guidelines.
• Guide and train technicians in proper mitigation techniques, equipment usage, and safety procedures.
• Address customer concerns promptly and escalate issues when necessary.
• Maintain accurate records of equipment usage and job progress.
• Explain mitigation processes and timelines to customers in a professional and reassuring manner.
• Assign daily tasks and oversee productivity and workflow on job sites.
• Maintain strong relationships with homeowners, insurance adjusters, and project managers.

Requirements

• Time management and organization
• Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks.
• Valid driver's license with a clean driving record.
• Regular exposure to water-damaged, mold-affected, or fire-damaged environments.
• Ability to work after hours, weekends, or on-call shifts as needed.
• IICRC WRT certification (preferred).
• Strong leadership and communication skills.
• Customer-focused mindset
• Proficiency with mobile apps or job-tracking software (e.g., Dash, Xactimate).
• Strong attention to detail
• Problem-solving and critical thinking
• 2+ years of experience in mitigation, restoration, or related field. (preferred)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance