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Junior Integration Ops Analyst
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Monitor, support, and optimize the integration of various systems and applications within the organization. Provide technical support and implement bug fixes and enhancements for existing integrations.
17d ago
$64,000 - $81,000
Junior (1-3 years)
Full Time
Milwaukee, WI
Hybrid
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
bug fixes
monitor integration
sla compliance
create docs
troubleshoot
upgrade apps
Provide technical support to end-users and stakeholders regarding integration processes and related systems.
Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support.
Responsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs.
Create and update documentation for integration processes, configurations, and troubleshooting procedures.
Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability.
Provide training and support to junior resources as applicable.
Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations.
Work with product vendors to troubleshoot platform issues and/or any product bugs.
Perform Application upgrades and Manage SSL Certs etc.
Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met.
What you bring
ci/cd tools
github
data formats
splunk
db sql
cloud concepts
US citizen requirement
Experience with CI/CD tools and code repository like GitHub, Azure DevOps
Knowledge of Integration Mapping and Data formats like SOAP, XML, JSON and Flat files
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience with Splunk or similar platform.
Experience working with Postman and Automating test cases.
Incident and Change Management experience with Service NOW or related
Minimal experience with integration or related platforms.
Experience with DB SQL queries and Scripting.
Understanding Cloud Concepts and Network connectivity.
Knowledge of Project and Test Management tools like JIRA, Panaya.
Benefits
Flexible on-call/weekend support rotation as applicable.
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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