Facilities Coordinator

Description

As a Facilities Coordinator – Operations you will act as the Site Manager’s trusted right hand, handling all facilities‑related activities on‑site. Your day‑to‑day duties include routine inspections to verify that building processes and best practices are followed, as well as administrative support such as front‑desk service, basic housekeeping and appointment coordination. You will also be responsible for meeting key performance indicators and service‑level agreements.

You will work closely with clients and suppliers to address facility enquiries, ensuring consistent messaging and courteous, enthusiastic responses. Building strong relationships and creating “wow” experiences by anticipating needs are central to the role, and you will occasionally assist with vendor procurement and budgeting. Effective communication and prompt issue resolution are essential to uphold client satisfaction.

Workplace safety and risk management are core responsibilities. You will maintain health‑and‑safety procedures, support risk‑management programs, disaster‑recovery and business‑continuity plans, and follow escalation and incident‑reporting protocols. Ensuring a safe, risk‑free environment protects both occupants and the organization.

• Perform routine site inspections to ensure compliance with building processes and best practices.
• Provide administrative support including front‑desk duties, basic housekeeping and appointment coordination.
• Meet key performance indicators and service‑level agreements.
• Respond promptly and courteously to client and user enquiries, building strong relationships.
• Anticipate client needs to create “wow” experiences and assist with vendor procurement.
• Implement and manage workplace safety procedures, risk‑management programs, and disaster‑recovery plans.
• Follow escalation, incident reporting and compliance with company guidelines.

Requirements

We seek candidates with a passion for service and prior experience in facilities, property management, hospitality or related fields, plus knowledge of local occupational health and safety requirements. Strong teamwork, flawless project execution, and adherence to JLL’s ‘I am JLL’ core behaviours are required. Excellent communication skills and a client‑focused, solution‑oriented mindset are essential.

• Possess prior experience in facilities, property management or hospitality and knowledge of local OHS regulations.
• Demonstrate strong teamwork, communication skills and a client‑focused attitude.

Benefits

JLL offers an entrepreneurial and inclusive work environment that helps you become the best version of yourself. Our Total Rewards Program provides competitive pay, comprehensive benefits and opportunities for professional development. You will join a culture that values diversity, innovation and the ambition to shape a better world.

• Benefit from JLL’s inclusive culture, total rewards program and competitive compensation.

Training + Development

Interview process

Visa Sponsorship

Security clearance