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Inside Sales Specialist (Customer Service)
Cameron Ashley Building Products
15d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Lansing, MI
Field
Company Size
2,000 Employees
Service Specialisms
Purchase in Job Lots & Truckloads
Product Expertise
Order Pickup & Fast Delivery
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer facing
strategic growth
product knowledge
sales strategy
market education
client communication
- Acts as a key point of contact for various customer facing activities to include sales quoting, managing orders, and order confirmations.
- Actively develops and drives strategic growth strategies to better manage relationships with customer accounts.
- Utilizes product knowledge and industry/geography/market awareness to successfully represent the Company’s products and services.
- Interact daily with sales team strategizing on how to grow market share in their combined territories.
- Educate and advise customers of through deep market knowledge, current market trends, changes, and challenges – become a trusted advisor.
- Speaking - Talking to others to convey information effectively.
- Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Proactively and consistently engages with new, existing, and potential customers to establish and builds relationships.
- Selling or Influencing Others - Convincing others to buy goods or to otherwise change their minds or actions.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others and maintaining them over time.
- Prepare & submit weekly sales reports.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
What you bring
arm-hand steadiness
static strength
critical thinking
sell core products
outbound sales
- Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Office Suite Technology
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Authorized to work for any employer in the US without sponsorship for any length of time
- Acquires knowledge of the market conditions and competitive landscape. Use this knowledge and customer relationships in dealing with competitive situations and negotiations. Sell at the highest possible price.
- While performing the duties of the job, the employee is regularly required to sit, use hands to finder, handle, or feel; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to sell our Core 4 Product Categories – Insulation, Roofing, Gypsum (Drywall), and Siding.
- Phone Skills/VoIP
- Electronic Email Software
- E-Commerce Tools
- Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Ability to pass drug test and background verifications
- Desktop Computer/Laptop Computer
- Up to 10% Travel
- Ability to hunt for new business and make outbound sales including cold calls.
- 1 to 3 years of sales experience with demonstrated success including making outbound calls/cold calling
- Valid driver’s license and an acceptable driving record
- Experience in the building products industry helpful
- Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Must be at least 18 years of age
- High School Diploma or GED or equivalent required
- Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1969
Year Founded
The company was established in 1969.
- Serves both residential and commercial markets, offering a wide range of products from insulation to roofing.
- Specializes in providing materials for new construction, renovation, and home improvement projects.
- Has a robust nationwide distribution network, delivering quality products to contractors, builders, and retail customers.
- Extensive product lineup supports various sectors, including construction, retail, and home improvement.
- Committed to providing top-notch service and a broad selection of high-quality building products.
- Earned a reputation for reliability, speed, and expertise in the building products sector.
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