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Commercial Assistant
National Highways
Plans, builds, operates and maintains England’s motorways and major A roads.
Provide administrative and organizational support to the Commercial teams, manage commercial activities using National Highways systems, support payment assessment cycles, and maintain commercial registers.
22d ago
Entry-level, Junior (1-3 years)
Full Time
Exeter, Devon, United Kingdom
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
General Contractor
Sector Specialisms
Highway assets and design
Fencing and vehicle safety restraints
Electrical and land drilling
Road surfaces, paving and surface marking
Manufacturing, structures, fasteners and coatings
Temporary traffic management
Landscaping and environment
Tunnel management and incident management
Role
What you would be doing
work management
supply chain communication
commercial support
administrative tasks
safety reporting
Manage own work according to business need, ensuring accuracy and attention to detail.
Prepare and issue supply chain communications and monitor required responses.
Assist the commercial team to assess payment applications.
Complete administrative tasks such as minute taking and distribution of documentation.
Be personally responsible for the safety of self and others, reporting unsafe conditions and near miss incidents.
What you bring
communication
office software
teamwork
customer service
registers
reports
Ability to communicate effectively
Ability to use office software products, spreadsheets and databases
Ability to work effectively with others in an office environment and delivering an efficient customer service
Previous experience of providing commercial administrative support
Ability to produce and maintain of a range of registers, reports, documents
Controls England's Strategic Road Network, encompassing motorways and major A-roads.
1.8 km
Tunnel Length
Engineers iconic infrastructure projects, such as the Hindhead Tunnel beneath the Devil’s Punch Bowl.
4 million
Daily Journeys
Facilitates over 4 million daily journeys, carrying a significant portion of England’s traffic.
Two-thirds
HGVs
Handles two-thirds of England’s Heavy Goods Vehicle traffic, ensuring efficient freight movement.
Fueled by multi-billion-pound Road Investment Strategies, it delivers major upgrades like the A14 bypass and the smart motorway spine.
It engineers iconic projects—like the 1.8 km Hindhead Tunnel under the Devil’s Punch Bowl—and supports cutting-edge trials, including self-healing bitumen.
Operators and uniformed traffic officers patrol 24/7 from control centres, managing incidents, warning drivers, and keeping traffic flowing.
The authority sets design standards via the Design Manual for Roads and Bridges and publishes contract and maintenance frameworks used across the UK and Commonwealth.
Regulated by the Office of Rail and Road and guided by multi-year funding cycles, it balances reliability, safety, innovation and value for taxpayers.
Culture + Values
Safety
Integrity
Passion
Ownership
Teamwork
Safety, customer service and delivery (three imperatives)
Environment + Sustainability
67% reduction
Corporate carbon emissions
Aims to reduce corporate carbon emissions by 67% by 2025 compared to the 2017-2018 baseline.
~250 tCO₂/yr savings
Zero-emissions vehicle fleet
The company plans to deploy 307 new electric vehicles and plug-in hybrid electric vehicles (EVs/PHEVs), achieving annual carbon savings of approximately 250 tonnes of CO₂.
82,000 vehicle miles saved
Low-carbon concrete and asphalt trials
Trials using low-carbon concrete and Foamix cold-mix asphalt recycling have saved approximately 82,000 vehicle miles, demonstrating commitment to sustainable construction practices.
95 biodiversity schemes
Environmental sustainability initiatives
The company has committed to delivering 95 biodiversity schemes as part of its environmental sustainability strategy, focusing on protecting and enhancing local nature and ecosystems.
Net zero corporate emissions by 2030; net zero construction and maintenance emissions by 2040; net zero road-user emissions by 2050
First roads organisation globally to achieve PAS 2080:2016 accreditation for carbon management
All site plant and site cabins to be zero-carbon by 2030
100% electric non-traffic-officer vehicles by 2027; 100% electric traffic-officer vehicles by 2030
Low-carbon concrete trials (e.g., M42 Junction 6) and Foamix cold-mix asphalt recycling 56% materials, saving ~82,000 vehicle miles
Plans for micro-generation at depots, electric plant vehicles, electric HGV platooning trials
Protecting/enhancing nature, carbon reduction, tackling local pollution, noise mitigation for >9,000 households
Inclusion & Diversity
190+ first aiders
Mental Health Support
The company has 190+ mental health first aiders across various locations to support employee well-being.
1885 hours
Volunteer Contributions
Employee volunteering efforts contributed 1,885 hours to over 50 organizations, benefiting more than 3,500 individuals.
Established employee networks led by executive sponsors to champion inclusion
Public Sector Equality Duty focusing on changing behaviour, empowering colleagues, building awareness
Flexible and hybrid working policies with right to request from day one
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