Emergency Gas Responder

Company logo
Sgn
Manages and upgrades UK gas distribution networks across Scotland and southern England.
Safely deliver gas services, troubleshoot issues, and assist customers in their homes.
18 days ago ago
£36,300 - £40,400
Entry-level
Full Time
Kidlington, England, United Kingdom
Field
Company Size
3,816 Employees
Service Specialisms
Gas Distribution
Energy Management
Safety Services
Asset Management
Engineering
Project Management
Design
Construction
Sector Specialisms
Residential
Commercial
Industrial
Energy
Utilities
Infrastructure
Role
What you would be doing
What you bring
customer service
driving licence
acs
ccn1
cespi
met1-4
  • You will be working on a rota, meaning out of hours and weekend working is standard.
  • A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public
  • A full and valid driving licence is essential
  • A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role)
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
74,000 km
Pipeline Network
Handles over 74,000 km of gas pipelines across Scotland and southern England.
47,000 km
Mains Replacement
Has replaced over 47,000 km of old metal mains with modern pipes to reduce leaks and improve reliability.
  • Born in 2005 from Scotia Gas Networks, operates one of the UK’s largest gas grids across Scotland and southern England.
  • Privately owned by Brookfield Infrastructure Partners, Ontario Teachers’ Pension Plan and Global Infrastructure Partners.
  • Invests annually in upgrading pipes to enhance reliability and reduce leaks.
  • Pioneering trials in hydrogen and biomethane—like H100 Fife and the LTS Futures project—for a zero-carbon future.
  • Deploys AI-driven ‘intelligent grid’ technology to optimize pressure, detect faults, and enable green-gas injection.
  • Projects include replacing aged iron pipes, hydrogen home trials, and high-pressure repurposing schemes.
  • Faced challenges like a high-profile gas explosion and delayed leak responses but improved operations since.
  • Leads efforts to transform the UK gas network into a smarter, cleaner energy system alongside daily operations.
Culture + Values
  • We care about safety.
  • We are one team.
  • We act with integrity.
  • We challenge ourselves.
  • We take pride in delivering quality.
  • We act responsibly.
Environment + Sustainability
2045 Target
Net Zero Goal
The company aims to achieve net zero emissions by 2045, reflecting a long-term commitment to climate action.
35% Reduction
Carbon Emissions Target
A 35% reduction in carbon emissions by 2025, measured against a 2019 baseline, demonstrates significant progress in reducing environmental impact.
  • The company is investing in low-carbon technologies, including hydrogen and biogas.
  • The company is focusing on reducing carbon emissions and promoting renewable energy sources.
  • The company is working on increasing the efficiency of its gas network to reduce environmental impact.
  • The company is committed to sustainable infrastructure and operational practices, including energy-efficient equipment and green policies.
Inclusion & Diversity
30% Female Leadership
Representation Target
Women are expected to hold 30% of leadership roles within the organization by 2025.
Gender Balance by 2030
Long-Term Goal
The organization aims to achieve gender parity across all levels of the company by 2030.
  • Initiatives have been introduced to support diverse talent pipelines, including targeted recruitment and training programs.
  • The company tracks gender pay gap data and is actively working to close the gap across its workforce.
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