Service Contract Specialist - Jenbacher Engines at Innio Group in Houston, TX | Kablio

Role

Description

contract setup

contract monitoring

order verification

metrics tracking

forecasting

process documentation

Initial setting up of contracts on the company systems database (Oracle).
Monitor all active contracts and engines, and record complete and remaining contract scope against operating hours.
Administer direct market contracts with the focus on the scope of supply for both corrective and preventive maintenance contracts related to the fleet.
Coordinate Operation Plan (OP) and preparation with the Customer Service Managers.
Create and maintain and document all Commercial Services Processes
Monitor delivered orders against the defined scope of the contracts to verify that shipments correspond with the specified contract terms.
Coordinate contract planning and forecasting with Customer Service Managers and supply chain teams.
Create and track metrics for maximizing contract opportunities.
Provide support for billing, receivables and operations planning.
Administer various contract execution projects as needed.
Adhere to EHS regulations, encourage compliance among others.
Handle amendments to direct market contracts related to scope and pricing, and assess their financial impact in collaboration with technical team and Customer Service Managers.

Requirements

microsoft office

databases

3+ years

bachelor's

self-starter

communication

Self-starter, capable of working with minimum supervision
Advanced Proficiency in Microsoft Office applications – Outlook, Word, Excel (VLOOKUP, IF formulas, pivot tables, Power Pivot), and PowerPoint
Experience working with business databases software
At least 3 years’ work experience in a similar role
Bachelor’s degree from an accredited institution in Business, Law, Economics, or related field.
Excellent communication skills, self-motivation, and ability to handle multiple priorities
Must be customer focused and deliver simple, consistent, personalized service.
Ability to perform in cross-functional coordination, customer service manager, finance, sales, etc.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Delivers cutting-edge gas-powered energy solutions to industries worldwide.
Focuses on providing sustainable and efficient energy technologies with a strong emphasis on gas engines.
Innovative engines and services power industries such as energy, utilities, and manufacturing.
Has a rich history of providing reliable and scalable solutions, dating back several decades.
Supports a wide range of projects, from large-scale industrial plants to decentralized energy systems.
Helps clients reduce operational costs while maintaining high-performance energy generation.
Flagship products include gas engines that deliver high efficiency, lower emissions, and greater flexibility.
A key player in the shift towards cleaner energy sources in the industrial sector.

Culture + Values

Founded on collaboration: "Making progress together"
Transparent reporting aligned with Global Reporting Initiative standards
Passionate about making a difference and building trust among stakeholders
Customer-focused: empowering industries and communities in the energy transition
Reliability and resilience in operations and solutions

Environment + Sustainability

50% reduction

GHG Emissions Target

The company aims to reduce absolute Scope 1 & 2 GHG emissions by 50% by 2030, reflecting a significant commitment to lowering its carbon footprint.

42% reduction

Supply Chain Emissions Target

The company targets a 42% reduction in Scope 3 emissions by 2030, focusing on optimizing its supply chain's environmental impact.

80% suppliers

Net Zero Commitment

80% of the company's suppliers by spend are committed to achieving net zero by 2050, indicating strong collaboration on sustainability goals.

20% hydrogen today

Hydrogen-Ready Engines

All new Jenbacher engines are capable of using up to 20% hydrogen and can be retrofitted to run on 100% hydrogen by 2025, showcasing innovation in clean energy solutions.

Joined UN Race to Zero campaign
External independent verification of GRI compliance
Joined UN Global Compact and Responsible Minerals Initiative
EcoVadis Silver Medal; Sustainalytics top ranking in machinery sector

Inclusion & Diversity

Female Employees at 18.1%

Gender Diversity Metric

Female employees rose to 18.1% at the end of 2023, reflecting a 4% increase from 2022 and a 7.5% growth over three years.

+25% Diversity Target by 2025

Diversity Expansion Goal

Aims to increase representation of identified diversity groups by 25% across functions, using a 2020 baseline for comparison.

Leadership Development by 2030

Inclusive Leadership Initiative

Committed to advancing diverse leadership capabilities within the organization by 2030.

INNIO Group’s 2023 report notes continued work toward diverse and inclusive work environment.

Articles

Careers

About Us

Sustainability

Role

Description

contract setup

contract monitoring

order verification

metrics tracking

forecasting

process documentation

Initial setting up of contracts on the company systems database (Oracle).
Monitor all active contracts and engines, and record complete and remaining contract scope against operating hours.
Administer direct market contracts with the focus on the scope of supply for both corrective and preventive maintenance contracts related to the fleet.
Coordinate Operation Plan (OP) and preparation with the Customer Service Managers.
Create and maintain and document all Commercial Services Processes
Monitor delivered orders against the defined scope of the contracts to verify that shipments correspond with the specified contract terms.
Coordinate contract planning and forecasting with Customer Service Managers and supply chain teams.
Create and track metrics for maximizing contract opportunities.
Provide support for billing, receivables and operations planning.
Administer various contract execution projects as needed.
Adhere to EHS regulations, encourage compliance among others.
Handle amendments to direct market contracts related to scope and pricing, and assess their financial impact in collaboration with technical team and Customer Service Managers.

Requirements

microsoft office

databases

3+ years

bachelor's

self-starter

communication

Self-starter, capable of working with minimum supervision
Advanced Proficiency in Microsoft Office applications – Outlook, Word, Excel (VLOOKUP, IF formulas, pivot tables, Power Pivot), and PowerPoint
Experience working with business databases software
At least 3 years’ work experience in a similar role
Bachelor’s degree from an accredited institution in Business, Law, Economics, or related field.
Excellent communication skills, self-motivation, and ability to handle multiple priorities
Must be customer focused and deliver simple, consistent, personalized service.
Ability to perform in cross-functional coordination, customer service manager, finance, sales, etc.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Delivers cutting-edge gas-powered energy solutions to industries worldwide.
Focuses on providing sustainable and efficient energy technologies with a strong emphasis on gas engines.
Innovative engines and services power industries such as energy, utilities, and manufacturing.
Has a rich history of providing reliable and scalable solutions, dating back several decades.
Supports a wide range of projects, from large-scale industrial plants to decentralized energy systems.
Helps clients reduce operational costs while maintaining high-performance energy generation.
Flagship products include gas engines that deliver high efficiency, lower emissions, and greater flexibility.
A key player in the shift towards cleaner energy sources in the industrial sector.

Culture + Values

Founded on collaboration: "Making progress together"
Transparent reporting aligned with Global Reporting Initiative standards
Passionate about making a difference and building trust among stakeholders
Customer-focused: empowering industries and communities in the energy transition
Reliability and resilience in operations and solutions

Environment + Sustainability

50% reduction

GHG Emissions Target

The company aims to reduce absolute Scope 1 & 2 GHG emissions by 50% by 2030, reflecting a significant commitment to lowering its carbon footprint.

42% reduction

Supply Chain Emissions Target

The company targets a 42% reduction in Scope 3 emissions by 2030, focusing on optimizing its supply chain's environmental impact.

80% suppliers

Net Zero Commitment

80% of the company's suppliers by spend are committed to achieving net zero by 2050, indicating strong collaboration on sustainability goals.

20% hydrogen today

Hydrogen-Ready Engines

All new Jenbacher engines are capable of using up to 20% hydrogen and can be retrofitted to run on 100% hydrogen by 2025, showcasing innovation in clean energy solutions.

Joined UN Race to Zero campaign
External independent verification of GRI compliance
Joined UN Global Compact and Responsible Minerals Initiative
EcoVadis Silver Medal; Sustainalytics top ranking in machinery sector

Inclusion & Diversity

Female Employees at 18.1%

Gender Diversity Metric

Female employees rose to 18.1% at the end of 2023, reflecting a 4% increase from 2022 and a 7.5% growth over three years.

+25% Diversity Target by 2025

Diversity Expansion Goal

Aims to increase representation of identified diversity groups by 25% across functions, using a 2020 baseline for comparison.

Leadership Development by 2030

Inclusive Leadership Initiative

Committed to advancing diverse leadership capabilities within the organization by 2030.

INNIO Group’s 2023 report notes continued work toward diverse and inclusive work environment.

Articles

Careers

About Us

Sustainability