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Business Coach
Bdr - Business Development Resources
Remote Business Coach delivering HVAC/plumbing client consulting and growth coaching.
13d ago
$110,000 - $200,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Office Full-Time
Company Size
95 Employees
Service Specialisms
Business Coaching
Training
Planning
Sales Excellence Coaching
Sector Specialisms
No specialisms available
Role
What you would be doing
reporting
crm updates
call management
process improvement
roi reports
financial review
- Complete all reporting as directed.
- Uphold the highest level of confidentiality and trust
- Conduct client calls as scheduled by the Support Coach.
- Maintain accurate records of outbound and inbound correspondence with clients, including timely updates to company CRM/Scheduling/completed call process.
- Responsible for completing/clearing client calls in contact management software.
- This role will enable you to contribute to the well-being of a small business, allowing the owner and their team to achieve their professional and personal goals.
- Create and review client management plans with the Senior Coach and work on the plan with clients.
- Recommend process improvements to clients and /or additional training where needed for staff to help reduce the time needed to perform services.
- Attend client events as directed.
- Dedicated support staff to assist with scheduling, documentation, and reporting.
- Write clear and concise business case studies, ROI Reports, and Improvement results, along with opportunity dollars based on successful adaptation and implementation.
- Attend and participate in training sessions as scheduled.
- Create and communicate client call plans.
- Review/offer insight on the financial statements as produced by the Support Team with the client on a call following receipt of documents.
- Contribute to training sessions as requested.
- Assist the client in writing procedures, approve write-up as part of BDR philosophy, and implement with the team.
What you bring
hvac experience
management
microsoft office
5+ years
leadership
communication
- Strong active listening skills
- Demonstrated core leadership skills
- Quality phone presence
- Demonstrated understanding of all core BDR-recommended client procedures and processes
- Ability to create and present training material to clients and team members
- Ability to fluently navigate the Operations Manual
- Strong communication skills, verbally and in writing
- Ability to confront issues head-on using tact and diplomacy
- Demonstrated strength in the understanding of human relationships and connections
- Fully cloud-based operations allow easy access to documents.
- A minimum of 5 years of hvac or plumbing industry experience
- A minimum of 3 years in a management/leadership role for a successful contractor business that is GM level or higher
- Consistent, actionable knowledge transfer to those we serve
- Ability to create/direct sound business strategy and adhere to the plan
- Understanding the importance of selling up and managing labor
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Proven processes and procedures are built out for you to follow.
- Ability to motivate and encourage others
- Possess moderate typing skills
- Extend your stay during business travels and enjoy the local culture! Travel reward points earned are yours to use personally!
- Our average employee tenure is over 7 years; we are a great place to work!
- BDR-supplied basic office equipment and supplies to set you up for success as a Head Coach!
- Internet reimbursement of up to $75 per month!
- Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more!
- Great place for career advancement with training and support from the team
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
600+ Contractors
Profit Coach Program Members
The company operates a Profit Coach program that serves over 600 contractor members.
10k+ Trained
Annual Training Reach
The company trains over 10,000 professionals annually through workshops and virtual classes.
$10.6M Revenue
Annual Revenue
The company generates approximately $10.6 million in annual revenue through premium training and strategic consulting.
- Delivers tailored business coaching, workshops, and virtual classes for HVAC, plumbing, and electrical firms.
- Clients range from small contractors to large distributors—typical projects include profit mapping and business planning.
- Has been named one of Washington's top workplaces multiple years in a row for culture and retention.
- In 2024–25, recognized as 'Best in Consulting' and part of Washington's Top 100 Places to Work.
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