Develop, maintain, and enhance dashboards, reports, and visualizations to provide actionable insights.
Contribute to the development of enterprise KPIs, reporting standards, and metadata documentation.
Collaborate with regulatory, compliance, and security teams to ensure adherence to policies.
Assess analytics platforms and align on solutions to be delivered as part of the broader AW2030 roadmap.
Develop and maintain an analytics intake and prioritization framework to align reporting and analytics requests with enterprise goals.
Enhance analytics design and delivery approach with business objectives.
Provide ad-hoc analyses and support the rollout of self-service analytics capabilities.
Assess and rationalize reports to reduce duplication, inefficiency, and reporting risk.
Promote adoption of new reporting and analytics tools across business functions.
Gather and document business requirements for new reporting and analytics needs.
Collaborate with Data Stewards, Data Governance, and IT to ensure use of standardized data definitions and trusted sources.
Consolidate an enterprise-wide inventory of current state reports, documenting usage, value, and dependencies.
Requirements
sql
powerbi
tableau
bachelor's
5-10 years
data storytelling
Ability to translate complex technical concepts into business language.
Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
Certifications in Analytics Tools (e.g., QuickSight, PowerBI, Tableau, SAP Analytics Cloud) or Data Management (e.g., Certified Data Management Professional – CDMP) preferred
Ability to communicate clearly with both technical and business audiences.
Ability to contribute to a culture of continuous improvement and adoption of analytics practices.
Experience in querying and validating data using SQL or comparable tools.
Proficiency in data storytelling and designing impactful visualizations.
Preference: Familiarity with analytics platforms, preferably in a regulated industry such as utilities, energy, or infrastructure.Proven ability to work with stakeholders to capture requirements and translate them into reporting solutions.
Strong organizational skills to manage inventories, frameworks, and analytics requests.
Knowledge of data modeling concepts and relational databases.
Ability to evaluate existing reports for redundancy, value, and alignment with standards.
Strong proficiency with reporting and visualization tools (e.g., QuickSight, Power BI, Tableau, SAC).
Continuous learner with curiosity about analytics best practices and emerging tools.
Experience collaborating across business and technical teams to resolve issues.
Effectiveness in building trust, respect, and cooperation among business and technical teams.
Minimum 5-10 years of progressively responsible experience in data management, IT, reporting & innovation or a related field.
Proven ability to work with stakeholders to capture requirements and translate them into reporting solutions.
Exposure to multi-domain environments and cross-functional projects.
Highest personal and professional integrity and strong work ethic.
Ability to prioritize tasks in a dynamic environment.
This role can be based at any office or remotely within the American Water footprint - CA, GA, HI, IA, IN, IL, KY, MO, MD, NJ, PA, TN, VA & WV
Experience designing frameworks for intake, prioritization, or portfolio management of analytics.
Attention to detail and accuracy in analysis.
Working knowledge of enterprise systems used in utilities (e.g., SAP, GIS) and their related reporting structures.
Additional certification in Data Analytics / Visualization Tools (e.g., QuickSight, PowerBI, Tableau, SAC) or Data Management (e.g., Certified Data Management Professional – CDMP).
Demonstrated success developing reports, dashboards, or analytics.
Strong organizational and time-management skills, particularly for managing competing priorities.
Demonstrated ability to manage adversity and challenging situations.
Strong analytical, problem-solving, and critical thinking skills.
Benefits
This role for the AW2030 Program will be full time, and you will be committed to this program for a minimum of one year. We are invested in your development and supporting your career with American Water.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.