Assistant Property Manager

Description

As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.

• Record all resident correspondence and assist in validating rental eligibility.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Maintain renewal records and assist with marketing and follow-up for leasing.
• Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in following up on delinquencies and ensure timely collection of payments.
• Assist in collection and processing of all payments and purchase orders.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Attend staff meetings and take minutes when necessary.
• Assist in scheduling appointments for potential prospects and residents.
• Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Assist in any requested work to be done on the property and ensure completion.
• Process security deposit refunds and ensure positive resident relations.
• Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Provide training and coaching to office staff as directed by the Property Manager.
• Promote resident retention programs and address resident concerns promptly.
• Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.

Requirements

We are seeking a ROCKSTAR Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!

• Prior experience in property management or managerial experience in a sales/customer service role.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Associates degree (A.S, A.A.) from a two-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.

Benefits

Ready to take the next step in your career? If you're eager to provide exceptional service, support the daily operations of the property, and help create a positive environment for residents and staff, apply today and join a company that values your contributions and offers ample growth opportunities!

• 20% Rent Discount
• Excellent Base Pay $20 - $24 hour
• Property Staff Shared Renewal Commissions (paid monthly)
• Additional Employee Discounts on various services
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Employee Assistance Program
• Employee Referral Program (Earn up to $750 per referral)
• $100 New Lease Commissions
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Education/Tuition Reimbursement Program
• Retirement Plan: 401(k) with Company Match

Training + Development

Interview process

Visa Sponsorship

Security clearance