ICT Infrastructure & Maintenance Manager

Description

• Coordinate with stakeholders to ensure all ICT infrastructure maintenance activities comply with policies and standards

We are currently seeking an ICT Infrastructure & Maintenance Manager on behalf of our client, a prominent Saudi Arabian real estate and urban development company to join their team in Mecca. The role is responsible for the delivery of maintenance and operational services across all ICT assets and oversee the Command & Control Center operations in coordination with the Facilities Management (FM) Department, ensuring availability, cybersecurity compliance, and seamless service integration across departments.

• Develop and implement maintenance strategies for all ICT systems (e.g., smart lighting, surveillance, access control, Wi-Fi, IoT devices)
• Oversee day-to-day operations of the Command & Control Centre, ensuring system uptime, real-time monitoring, and prompt response to incidents
• Monitor system performance and maintenance activities using Computerized Maintenance Management Systems (CMMS/CAFM)
• Lead procurement, contracting, and performance monitoring of ICT service providers.
• Manage the ICT maintenance OPEX and CAPEX budgets

Requirements

Proven experience with IoT, BMS, ELV, and network infrastructure.

Proven experience in managing Command & Control Center operations.

8–10 years of experience in ICT systems maintenance, smart infrastructure, or public realm technologies.

Bachelor’s degree in Electrical, Electronics, Computer, or Telecommunications Engineering.

Strong familiarity with Maximo IBM, CAFM, C3, or SCADA systems

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance