IT Trainer
Sanipex Group
training design
erp training
user guides
performance tracking
feedback gathering
support
The role involves designing, developing, and delivering comprehensive training programs, including manuals, e-learning modules, videos, and quick reference guides, while continuously updating content to reflect system upgrades, new releases, and business process changes. The trainer delivers classroom, workshop, and one-on-one sessions for staff across retail stores, distribution centers, and head office, providing onboarding for new employees on Microsoft Dynamics AX ERP, Dynamics 365 modules, and in-house software, as well as refresher sessions to improve efficiency and reduce errors. With a focus on ERP systems, the trainer specializes in Dynamics AX ERP across finance, supply chain, retail operations, and warehousing, while also providing training on Dynamics 365 and custom in-house applications to ensure proper adoption and usage. The role acts as a bridge between IT and end-users, gathering feedback on usability, collaborating with IT developers and business analysts to identify training needs, providing post-training support, and evaluating employee performance on system usage. Additionally, the trainer develops user guides, FAQs, and step-by-step instructions for IT processes, while tracking training attendance, completion, and effectiveness through reports and KPIs.
bachelor's
dynamics ax
dynamics 365
articulate
ms office
problem solving
We are seeking a qualified IT Trainer with a Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field and 3–5 years of IT training experience in a corporate environment. The ideal candidate will have hands-on experience with Microsoft Dynamics AX (ERP), with knowledge of Microsoft Dynamics 365 considered a strong advantage. Experience with retail and distribution processes and training users on custom-built software applications is highly desirable. Technically, the candidate should have a strong understanding of ERP systems, proficiency in MS Office Suite, and experience with e-learning tools such as Articulate or Captivate, with familiarity with Learning Management Systems (LMS) as a plus. Strong communication and presentation skills, excellent interpersonal abilities, and the patience and problem-solving mindset to address user challenges are essential. Additionally, the candidate should be able to adapt training styles to suit different audiences and learning needs.
BenefitsWe foster a culture of growth and development, offering comprehensive training programs to help our team expand their skills and capabilities. Join us and thrive in a positive, fun, and driven environment where you can take your career to new heights. With a diverse team representing over 43 nationalities, we are deeply committed to inclusion and diversity, ensuring everyone has the opportunity to succeed and make a meaningful impact.
You will turn your career aspirations into reality. We will help shape your career journey through enriching experiences, learning, and development opportunities. Our Group offers diverse career paths for those who are passionate, innovative, and collaborative - every day.
We recognise the value that you bring, and we strive to provide a competitive salary and benefits package.
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27 Years
Years in Business
Providing luxury lifestyle solutions and evolving since 1995.
100+ Brands
International Brands Represented
Offers products from over 100 global brands, including premium in-house labels.
$82M
In-Stock Value
Maintains an impressive stock value to support efficient logistics and delivery.
48-Hour
E-commerce Service
Provides rapid e-commerce delivery and click-and-collect options, alongside a professional trade portal.
- Evolved from plumbing essentials to luxury lifestyle solutions.
- Operates through retail, wholesale projects, and trade channels.
- Serves high-end residential, hospitality spaces, and bespoke projects.
- Distribution center includes in-house testing labs and quality control.
- The team thrives on collaboration and customer-centric service.
- Professionals can flourish and grow within a supportive environment.
- Strong leadership and management support.
- Strong understanding of technology for future advancement.
- Combines corporate professionalism with a strong sense of community.
- Focuses on employee growth and development.
- The team is like a family.
96% pallet reuse
Warehouse Efficiency
Warehouses achieve 96% reuse of pallets, minimizing waste and resource consumption.
28.6% clean energy
Manufacturing Sustainability
Manufacturing process incorporates 28.6% clean energy sources, reducing carbon reliance.
0.62 kg e-waste saved
Electronic Waste Reduction
Eco Power sensors reduce electronic waste by 0.62 kg per unit over 100,000 cycles.
2 L water per flush
Water Efficiency Highlights
Dual-flush cisterns consume as little as 2 liters per half-flush, optimizing water use.
- On-site waste-minimising initiatives following a hierarchy: prevention, re‑use, recycling, disposal.
- Water dispensers replaced with AQUAECO filter taps; recycled all water used in slab fabrication, testing facilities and live showrooms.
- Paperless systems integrated in-house; paper recycling boxes in all offices and showrooms.
- Fully recyclable cartons and carrier bags; paperless transactions to reduce carbon footprint.
- Distribution trucks run on B5 biodiesel; transportation routes optimised.
- OEM brassware is built to last, predominantly made of recyclable brass and stainless steel.
- Alpine basins use FSC‑certified timber and 25 % recycled Wedi boards; emit zero VOCs.
- Touchless basin mixers with Eco Power sensors reduce electronic waste over 100k cycles.
- Concealed cisterns use as little as 2 L per half‑flush via dual‑flush mechanism.
- BAGNOQUARTZ composite basins/bathtubs reduce energy consumption by retaining heat; made from crushed minerals and resin.
- Partner brands include zero-emission HQs, teak plantations, recyclable materials (e.g., Nobili’s 9,000-panel solar PV zero‑emission plant).
- ISO 14001:2015 accredited Environmental Management System.
- Net-zero target: implementation of HSE software via Green Codes platform to centralise sustainability reporting, track energy, waste and environmental performance.
20 years
Longest-serving female employee
The company has a female employee who has been with the organization for over two decades.
14 nationalities
Diverse team representation
The team is composed of individuals from at least 14 different countries, reflecting a commitment to diversity.
- Female employees hold key managerial and leadership positions across finance, customer service, business development, HR, merchandising, brand ambassadorship, and showroom management.
- Women are described as ‘integral to the success of SANIPEX GROUP and always have been.’
