Maintain product literature files to ensure the most current and accurate information is always available to our customers.
Provide administrative support and schedule appointments for the Showroom sales.
Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.
Determine customer needs, direct them to the best products to address their needs.
Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.
Successfully complete required safety and compliance training programs as assigned.
Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
Keep the showroom clean, neat, current, stocked, and safely displayed.
Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.
Requirements
driver's license
customer service
teamwork
computer skills
design knowledge
english
Possess a proper and valid driver's license
Be able to plan, organize, and multi-task.
Experience in customer service or showroom sales
Be able to be self-directed, detailed, and highly organized.
Demonstrate outstanding customer service and verbal/telephone communications skills.
Be able to build positive working relationships and inspire teamwork with co-workers.
Knowledge of products sold in the showroom preferred
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Be able to learn and operate the computer related systems used to process orders.
Be knowledgeable of kitchen and bath design trends.
Read, write, speak and understand English.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1858
Year Founded
The company has been in operation since 1858, reflecting its long-standing history and legacy in the industry.
Grown into a nationwide distributor with hundreds of locations across the U.S.
Specializes in plumbing, heating, industrial supplies, and waterworks products, serving both residential and commercial sectors.
Supports projects ranging from residential home systems to large-scale infrastructure developments.
Committed to providing quality products and expert customer service.
Operates with a decentralized model, allowing individual locations to meet unique customer needs.
Expanded offerings to include sustainable and efficient technologies, such as water-saving solutions.
One of the few family-owned businesses in the industry, maintaining a strong reputation built on trust and reliability.
Culture + Values
We are a people-centric company that thrives on integrity, accountability, and respect.
We emphasize teamwork and collaboration to achieve common goals.
We take pride in offering opportunities for growth and professional development.
We are committed to delivering quality products and services that exceed customer expectations.
We operate with a sense of responsibility and a commitment to long-term relationships.
Environment + Sustainability
2050 Net Zero target
Environmental Commitment
Committed to achieving Net Zero emissions by a specific future date.
Committed to reducing environmental impact through sustainable practices.
Focus on reducing energy usage and minimizing waste across all operations.
Prioritize sustainable product offerings for environmentally friendly solutions.
Implemented energy-efficient technologies to reduce their carbon footprint.
Inclusion & Diversity
Committed to fostering an inclusive and diverse workplace where all employees are treated with respect and fairness.
Programs implemented to attract and retain diverse talent.