Showroom Support

Description

• Maintain product literature files to ensure the most current and accurate information is always available to our customers.
• Provide administrative support and schedule appointments for the Showroom sales.
• Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.
• Determine customer needs, direct them to the best products to address their needs.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.
• Successfully complete required safety and compliance training programs as assigned.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.

Requirements

• Possess a proper and valid driver's license
• Be able to plan, organize, and multi-task.
• Experience in customer service or showroom sales
• Be able to be self-directed, detailed, and highly organized.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Knowledge of products sold in the showroom preferred
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to learn and operate the computer related systems used to process orders.
• Be knowledgeable of kitchen and bath design trends.
• Read, write, speak and understand English.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance