Respond to and partner with internal stakeholders, including Damage Recovery, NECU, Regulatory Compliance, Law, etc. for research, analysis, and/or data requests.
Network and build relationships with external public safety partners (City Inspectors, Fire Departments, Law Enforcement, etc.)
Attend meetings and process improvement sessions with key internal and external stakeholders.
Schedule, organize and facilitate 811 Safe Excavation Workshops (contractors, homeowners association, and other parties who conduct excavations).
Facilitate and moderate Locate & Mark or excavator requested meet and confer discussions.
Respond to and investigate reported excavation damages to PG&E’s subsurface infrastructure and complete related documentation and investigation reports. Submit preliminary summaries of all damage incidents (Dig-in Matrix).
Respond to and investigate reports of unsafe excavations made through the 811 Ambassador Damage Prevention hotline.
Work independently and across multiple functions, work collaboratively to build strong working relationships
Conduct proactive outreach to excavators for educational, communication and relationship building purposes.
Conduct tailboards of Dig-in Incidents with Locate & Mark teams, PG&E crews and 2nd party contractors.
Conduct follow-up/closing-meetings with damaging parties as needed to discuss incidents and lessons learned; post-incident follow-up with primary contractors and excavators to prevent incident recurrence.
Manage multiple competing priorities to completion.
Synthesize complex issues into easy-to-understand concepts
Requirements
pipeline knowledge
ms office
bachelor's
utility experience
damage prevention
communication
Knowledge of natural gas or hazardous liquid pipeline industry, as it applies to damage investigations.
5 years of utility or related experience (in damage prevention, and/or public safety and/or investigations)
Advanced communication skills, both verbal and in writing
Strong decision-making skills
Knowledge of damage prevention programs, risk analysis and assessment
Competency in planning and prioritizing work to meet commitments aligned with organizational goals
Proficiency in computer applications, including MS Office.
2+ years of experience in conducting complex investigations
Bachelor’s degree or equivalent experience
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
1905
Year Founded
The company was established in 1905, marking its long-standing presence in the energy sector.
16M
People Served
The company provides energy services to over 16 million individuals across Northern and Central California.
Focus on delivering safe, reliable, and affordable electricity and natural gas to a diverse customer base.
Operations span from energy generation, transmission, and distribution to customer service and renewable energy solutions.
Heavily involved in the development of green energy sources, including solar and wind power.
Maintains a key role in maintaining the region’s energy grid and supporting sustainable growth.
Pioneered energy efficiency programs to help reduce consumption and minimize costs for customers.
Recognized for innovation in grid modernization and integration of clean energy into California’s power mix.
Faced challenges, including natural disasters like wildfires, which have shaped its operations and future strategies.
Remains a cornerstone of California's energy sector, continuously working to improve and modernize the grid.
Culture + Values
Safety is prioritized above all.
Accountability is expected of everyone.
Integrity, transparency, and humility guide actions.
Customer service is a primary focus.
Change, innovation, and continuous improvement are embraced.
Diversity and inclusion are valued.
Communication involves speaking up, listening, and following through.
Success is achieved through collaboration and partnership.
Teamwork and unity are emphasized.
Environment + Sustainability
100% GHG-Free
Electricity Supply
Delivering entirely greenhouse gas-free electricity in 2023.
3M EVs
Electric Vehicle Fueling
Aim to fuel 3 million electric vehicles annually by 2030.
58M CO2
CO2 Reduction Target
Expected reduction in CO2 emissions from electric vehicle use by 2030.
2,100 MW
Battery Storage
Total battery storage deployed as of April 2024.
Targeting net zero greenhouse gas emissions by 2040.
Aiming for a 70% renewable energy power mix by 2030.
Planning to blend 15% renewable natural gas in pipelines by 2030.
Targeting 48 million metric tons of lifecycle emissions reductions via efficiency and electrification by 2030.
Committed to becoming climate-positive by 2050.
Inclusion & Diversity
18-year streak
Corporate Equality Index
Consistently achieved a perfect score on the Human Rights Campaign's Corporate Equality Index for 18 consecutive years.
Nine-year 100%
Disability Equality Index
Maintained a perfect score on the Disability Equality Index for nine consecutive years.
26% women
Workforce composition
Approximately 26% of the workforce are women among ~28,000 employees.
50% minorities
Diverse workforce
Over half of the workforce identifies as a minority.