Director, Mechanical Service

Description

• Work on cross business unitinitiatives to develop synergies and efficiencies consolidating and standardizing processes
• Develop operational KPIs (billing turnaround time, cost/work order, etc) and identify ways to measure performance targets to drive continuous improvement and customer experience
• Provide oversight and day to day management on all activities to identify risks and opportunities, while maintaining projects on time and on budget
• Ensure that the company Health & Safety initiatives and objectives are implemented and adhered to across thebusiness unit
• Provide leadership, direction and support to the Mechanical business unitteam to achieve goals, creating an environment that fosters team commitment and employee engagement
• Work with customers, partners, suppliers and internal business units to establish Plan Group as the "go to" mechanical services partner in the industry
• Work alongside other Plan Group Business Units to identify and deliver on key customer accounts and/or products
• Maintain up to date knowledge of leading trends in the HVAC, plumbing and refrigeration industry to position Plan Group Service as "trusted adviser" to its customers
• Map existing internal business processes to identify opportunities to streamline operations, creating innovative solutions and out-of-the box thinking, encouraging others to share ideas and new concepts
• With the business unitfinance team lead the budget and financial goal setting for the business unit, track performance against budgets through WIP and other financial reporting processes
• In line with the National Services Business Plan, deliver the business plan for Mechanical Services activities through active and effective management of resources, sales and operational delivery.
• Contribute to the overall strategic and operational effectiveness of the National Services business unitincluding development of Mechanical business in new locations / areas

Requirements

• Demonstrated ability to manage clients and end users including client acquisition and operational delivery
• Ten (10) years' experience within the mechanical service industry with a focus on end user and construction experience; trades experience is considered an asset
• Proficient in Microsoft Office suite, including excel, MS Project and Teams
• Demonstrated leadership in people engagement, employee development, operational strategy development and execution
• Experience in budgetary planning, profit & loss management, and contract management

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance