HIU Engineer

Company logo
Sureserve
Sureserve provides essential services in energy efficiency, compliance, and asset management.
Commission, service and repair heat network HIUs and related low‑carbon systems.
15 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Brighton, England, United Kingdom
Field
Company Size
1,600 Employees
Service Specialisms
Building Services
Electrical Engineering
Mechanical Engineering
Energy Management
Facilities Management
Asset Management
Construction Services
Project Management
Sector Specialisms
Social Housing
Public Buildings
Education
Energy Services
Industrial Buildings
Commercial Buildings
Energy Services
Insulation
Role
What you would be doing
ventilation installation
commissioning
repair service
site reporting
health safety
client service
  • Participating in manufacturer and in-house CPD training to achieve the industry recognised qualifications required to carry out the role to the highest standards.
  • Generating accurate and timely site reports within our CRM system.
  • Installation, commissioning, ad hoc repair and servicing of mechanical ventilation and heat recovery systems.
  • Adhering to Health and Safety regulations and working safely at all times. The role may include some working away from home for short periods.
  • Communicating professionally and courteously with clients and delivering a first in class service.
What you bring
ms office
crm
hiu
smart metering
nvq l2
customer service
  • Good MS Office skills and experience of inputting and updating information in a CRM database is required.
  • HIU commissioning, servicing and repair and fault finding.
  • A technical aptitude, with an interest in low carbon technologies.Excellent customer service skills are essential.
  • Knowledge of heat networks and previous experience of HIU commissioning, servicing, repair and fault finding would be desirable.
  • Knowledge of PAYG and smart metering is desirable, but not essential.
  • Smart metering and pay as you go (PAYG) commissioning and ad hoc repairs.
  • NVQ L2 Plumbing & Heating - desired
  • Previous plumbing and/or heating experience would be advantageous.
  • Time management and prioritisation skills are essential.
  • Excellent communication and team working skills.
Benefits
  • 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
  • Bike2Work scheme
  • Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
  • Home & Electronics – salary sacrifice purchase scheme
  • Contributory Pension scheme
  • Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
  • Life assurance
  • Sureserve Benefits Hub, accessing over 1000’s retail discounts
  • Virtual GP service, 24/7, 365 days, available for employees and your immediate family
  • Competitive salary
Training + Development
Information not given or found
Company
Overview
  • Delivers reliable energy efficiency services across the UK.
  • Specialises in energy management, compliance, and asset maintenance.
  • Focuses on optimising energy use and ensuring regulatory compliance for clients.
  • Works with a broad client base, from local authorities to major utilities companies.
  • Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
  • Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
  • Utilises innovative technologies to drive energy savings and sustainability.
  • Strong presence in both public and private sector projects across the UK.
  • Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.
Culture + Values
  • Delivering excellent customer service
  • Achieving high levels of quality and efficiency
  • Striving for continuous improvement
  • Operating with integrity and accountability
  • Fostering a collaborative, team-oriented culture
  • Respecting and valuing diversity within the workforce
  • Being passionate and proud of the work we do
Environment + Sustainability
2050
Net Zero Target
The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.
  • Commitment to reducing carbon emissions across operations
  • Promoting energy efficiency and sustainability in all projects
  • Utilizing sustainable building materials and processes
  • Measuring and improving environmental impact through comprehensive data collection
  • Engaging with suppliers to align on sustainability practices
  • Achieving reductions in waste generation and promoting recycling initiatives
Inclusion & Diversity
25%
Women in Leadership
of the leadership team represent women.
  • Committed to building a diverse and inclusive workforce
  • Providing equal opportunities for career progression and development
  • Implementing training programs to raise awareness of unconscious bias
  • Promoting a culture of respect and inclusivity across the organization
  • Supporting flexible working to promote work-life balance
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