IT Business Operations Specialist
Delta Faucet Company
Drive operational efficiency and digital innovation by supporting ERP/CRM/WMS for manufacturing.
26 days ago ago
$89,400 - $140,470
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Port Washington, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Product Design
Engineering
Manufacturing
Innovation
Sector Specialisms
Residential
Commercial
Healthcare
Role
What you would be doing
requirements capture
project management
data analysis
erp support
sox compliance
process troubleshooting
- Capture, document, and translate business requirements into system or process changes.
- Lead and support small to mid-sized projects, including scoping, communication, and delivery tracking.
- Occasionally work with the broader IT team on targeted projects or business cases.
- Perform data analysis to support business decisions and ensure data quality and governance.
- Work hands-on with ERP, CRM, and WMS systems to support business operations and enhancement requests.
- Collaborate with the IT Director on initiative prioritization and cross-functional coordination.
- Assist with compliance efforts including SOX controls and audit documentation.
- Analyze and troubleshoot operational issues across procurement-to-pay and order-to-cash processes.
What you bring
power bi
sox
erp
office 365
bachelor's
communication
- Solid understanding of procure-to-pay and order-to-cash business processes.
- Experience with Power BI or other reporting tools is a plus.
- Prior exposure to SOX compliance and public company environments is highly desirable.
- Familiarity with ITSM systems (e.g., Jira, ServiceNow).
- Hands-on experience with ERP, CRM, and WMS platforms (e.g., NetSuite, Salesforce, etc.).
- Excellent verbal and written communication skills.
- Proficiency in Office 365 applications and project management tools.
- Bachelor’s degree or higher in Computer Science, Information Systems, or a related field.
- Experience in a manufacturing and distribution company is strongly preferred.
- Minimum of 5 years of industry experience in IT, operations, or business systems roles.
- Strong self-motivation and ability to work independently with minimal guidance.
- Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Flexible work schedule – open to occasional extended hours or weekend support during IT projects.
- Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1954
Historical Milestone
The company was established in 1954, marking the beginning of its journey as a leader in innovative water products.
- The company is renowned for its high-quality faucets, showerheads, and kitchen products.
- Products are designed with both functionality and design excellence in mind.
- Introduced groundbreaking technologies like Touch2O and H2Okinetic.
- Committed to providing sustainable water solutions and improving daily living experiences.
- Extensive product range serves both residential and commercial markets.
- Reputation for durability, style, and performance in water management products.
- We appreciate that our competitive advantage is our people. We encourage self-awareness and foster continuous development. We are committed to our employees, their safety and development. We recognize contributions and we understand and support family responsibilities.
- We do what we say we are going to do and hold ourselves accountable to meet our commitments. We are fact based and we tell the truth. We are socially responsible corporate citizens who respect the environment and our communities. We are ethical in all that we do.
- We are committed to our customers – understanding them and exceeding their expectations. We listen actively and let their needs drive our organizational solutions. We respond quickly and professionally.
- We value innovations and continuous improvement – in our products and in our processes – that matter to our employees, customers and communities. We have a willingness to challenge the status quo, take intelligent risks and eliminate waste… always learning from our mistakes. We drive for continuous improvement each and every day.
- We value teamwork and trust. We foster openness and candor, supporting courageous conversations. We assume positive intentions of others and believe there is a shared desire for the best Company outcome. Our teams have a passion for winning together, collaborating and developing solutions cross-functionally. We participate actively, behave unselfishly and are loyal to our coworkers.
100% faucet efficiency
WaterSense program compliance
All bathroom collections in 2012 met EPA efficiency and performance criteria.
40% water savings
H2Okinetic® technology
Achieved up to 40% water reduction while maintaining shower performance.
3.4 trillion gallons saved
Water conservation impact
Cumulative water savings through WaterSense-labeled products since 2006.
7 million gallons annually saved
Fix a Leak Week campaign
Installed WaterSense showerheads in nearly 2,000 housing units by 2012.
- Member of EPA WaterSense program since its inception.
- Introduced H2Okinetic® technology for enhanced shower performance.
- Awarded EPA WaterSense Sustained Excellence recognition in 2018 and 2019.
- Reduced energy needed to heat, pump, or treat water by 462.5 billion kWh.
4.0/5 Culture
Employee Satisfaction
Culture & values rated 4.0/5 on Glassdoor. Diversity & inclusion rated 3.9/5. 72% of employees recommend the company based on 48 reviews.
- View diversity as a mosaic of perspectives from varied backgrounds and experiences; inclusion means encouraging people to come to work as who they are.
- “Diversity and Inclusion is not a goal or a program; it is vital to our collective success and key to our future growth.”
- Women employees rate company 3.8/5 and men rate 4.0/5 in overall company ratings.
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