Customer Service Advisor

Description

• A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels

Requirements

• Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
• Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
• Previous experience in the hire or construction industry would be advantageous but not essential
• Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
• A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance