Service Manager - Repairs

Description

The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.

Requirements

We know that how we do things is just as important as what we do, so you’ll not only be highly self-motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.

You’ll be able to demonstrate

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

• Experience of working as part of a management team delivering front line services.
• Experience of successfully delivering an excellent customer focussed repair service.
• Ability to manage and performance manage operational teams.
• Knowledge and experience of sub-contractor management.
• Experience of leading, managing, developing and motivating teams.
• Up to date knowledge of building construction, maintenance, repairs and safety legislation.
• Experience of repairs management information systems.
• Excellent organisational and time management skills.
• Up to date knowledge of housing sector best practice and relevant legislation.
• Excellent oral and written communications.

Benefits

We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style.

Training + Development

Interview process

Visa Sponsorship

Security clearance