Multi-Skilled Technician

Description

• Provide input for the development of client improvement solutions
• Support the Account Manager to ensure all Statutory Compliance and record keeping for CBRE Quality Management System.
• Provide emergency response - Respond to work interruptions, outages or emergencies consistent within the SLA.
• Support with investigation and rectification of any technical faults
• Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements.
• Participate in site scenario / best drill training and ensure systems are updated accordingly
• Continually communicate high priority tasks issues to end users, client and CBRE Management team
• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships whilst optimizing contract performance.
• Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating procedures.
• Actively identify/implement innovation across the Contract to enhance performance and grow the team’s knowledge.
• Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
• Support contract mobilisation including implementation of CBRE QHSE and risk management
• Further develop operating standards, processes, and procedures
• Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required
• Liaise, and support in the supervision of our sub-contractors
• Responsibility for own training requirements and development program including competency assessments, critical services training and scenario exercises
• processes and procedures, development and testing of operational procedures and, onboarding and training of engineering staff.
• Ensure all reactive repairs are undertaken safely and within appropriate time scales
• Support & promote DCS Shield implementation including CERM Quantum adoption and compliance.
• Build and develop relationships with key business and account stakeholders.
• Ensure site operates in adherence to the agreed Permit to Work Systems

Requirements

• Higher educational qualifications to ‘A’ level (or equivalent)
• Maths and English or equivalent.
• Team working and experience in customer facing situations, good communicator with computer literacy.
• Self-motivated and the ability to deliver under pressure
• Management skills to maximise the performance of staff working directly for them and others
• Previous experience of a service industry role
• Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility
• Hold academic passes with at least GCSE
• Experience in a running permit to work system and being accountable for works on site
• Superior written and verbal communication skills with strong oral presentation skills.
• Culture carrier and promotes best practice.
• Organised and open to new ways of working to challenge inefficiencies
• Computer literate, IT Skills to achieve key tasks and give the business a sound reporting base.

Benefits

• Flexible working with the ability to manage own workloads.

Training + Development

Interview process

Visa Sponsorship

Security clearance